Makaila Lourenco
Makaila Lourenco at Findlay Toyota

Makaila Lourenco

Service Advisor

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.9
44 Reviews
4.9

44 Reviews

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44 Reviews of Makaila Lourenco

July 24, 2025

Dealership Rating
Employee Rating

Only 5 star because I finally got a great service rep (Makaila) after 2-1/2 years More

by SUEKAISER
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Recommend Dealer
Yes

July 15, 2025

Dealership Rating
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Knows her stuff and will get the job done. Great experience dealing with my repair. More

by Mrmanolasco
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Recommend Dealer
Yes

July 14, 2025

Dealership Rating
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Makaila was very helpful and kept me up to date on the service. Very professional!! More

by NESSASTEW
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Recommend Dealer
Yes

July 11, 2025

Dealership Rating
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Makaila was there to greet me right away. I was kept informed by the tech and Makaila while I waited. Pleasant, quick service trip. More

by VegasRy21
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Recommend Dealer
Yes

July 10, 2025

Dealership Rating
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Customer service is always great. I do not like making appointments because I never know when I have time to come in, but Makaila was great and very welcoming and knowledgeable! More

by NADELE.SANTIAGO
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Recommend Dealer
Yes

July 09, 2025

Dealership Rating
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Fast, efficient, and friendly. Makaila was very pleasant and made sure I got in and out of there quickly. Thank you! More

by BLDUDA
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Recommend Dealer
Yes

July 06, 2025

Dealership Rating
Employee Rating

Mikaela was fantastic. She listened to my needs and worked behind the scenes to make it happen. The service peeps also worked hard to have the work completed so I would be More

by TRACIFERR
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Recommend Dealer
Yes

April 25, 2025

Dealership Rating
Employee Rating

It is a pleasure dealing with Kyle in your service department. He is always friendly, efficient and professional. Ok More

by MOONPENNYS
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kopman, Kyle Blum

February 01, 2025

Dealership Rating
Employee Rating

Makaila was awesome and super helpful. My vehicle was ready before the quoted time. I will be returning! More

by CANDACEOHLS
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

CANDACEOHLS, Thank you for leaving your 5 star review. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 01, 2025

Dealership Rating
Employee Rating

The service is always excellent! The staff are cordial and overall is a good experience. More

by RAMIN1959
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

RAMIN1959, Thank you for leaving your 5 star review, We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

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