"Awesome first dealership experience "
I was really hesitant to go through a dealership at the start. When I deciding to go I received amazing customer service and everything was explained very clear. Would definitely recommend this dealership
"Outstandng service on Purchase of 2019 Edge "
- Dave & Patsy
This is the second vehicle purchased from Stacey Cooke at Northway. He is friendly, outgoing and intuitive as to customer needs. These qualities combined with his excellent product knowledge helped immeasurably in the selection of the new vehicle, the trade-in process and the turnover of the new vehicle. Our first discussion was in the morning and by mid-afternoon, we made our decision and signed the deal.
The service department has done an excellent job of looking after our Fords and buying this new car from Stacey made it that much better. Thank you for the excellent customer service.
"Mack worked with me to find my car."
When working out the process of buying a new car it comes down to questions and time. Mack did a great job answering my questions and giving me time to understand the answers and make a choice. Having already done a lot of research it was nice to not only find someone willing to go the extra bit to get what answers I didn't have, but who also was willing to give me the time to make up my mind.
The deals were good, the car is wonderful, thanks Mack!
Mack was very helpful in finding the right vehicle. He provided all the information I needed to make my decision and actively sought and found the right truck.
Wonderful experience making my first, on my own, vehicle purchase. Mack and his team were exceptional to deal with and made the process very smooth. Highly recommend Mack and his team at Northway Ford!
"Made buying my truck a breeze"
I got everything I wanted in the truck, Mack was very helpful and thorough. Would definitely recommend him to anyone else looking to buy. The staff in the facility were all friendly and greeted me warmly when I showed up.
"Overall, excellent buying experience."
Our experience with Northway and especially our sales rep, Mack was excellent. Mack is very knowledgeable, polite, accommodating and easy going making a buying atmosphere very comfortable and relaxed. This is our 2nd purchase with Mack and would definitely recommend him to others.
Other Employees Tagged:
"A difficult precarious niche order handled perfectly"
Mack the sales rep, Stephanie the finance rep and the dealership manager did a top job, beyond my expectations, to handle a niche unique vehicle order with tricky finance conditions and worked out a deal that I was more than pleased with. The buying experience was a pleasure and all my requests were respected and entertained, even patiently dealing with my sometimes overly talkative nature! Honestly, the entire experience was above my expectations and without excessive effort to find an area of improvement, there would be very little I could find to critique.
"I own it!"
Mackenzie Leies was professional, knowledgeable and very patient with me. As soon as I saw "the car" I knew this was the one I had to have. I know Mack knew it too. He was as happy for me as I was to find it! Great experience dealing with Mack and Northway Ford Lincoln. Not to forget - many thanks to Stephanie Brown for her expertise with all the paperwork that comes with the purchase of a car. I will return for my next vehicle....but not too soon. Thanks All.
"Perfect Experience Yet Again!!"
Wow. All I can say is wow. This is my very second vehicle I have purchased from Mackenzie Leies and this is truly just the beginning. After writing off my first car last winter and thinking I was in trouble, Mack and team Northway made the magic happen AGAIN. I thought for sure I would be buying a truck if I ever needed another vehicle. One day, Mack gives me a call and tells me about a 2015 Chrysler 300S that just came in on trade that he insisted I had to come see. I told him that it would be pointless but he insisted I see it. Long story short, he told me "Come in and take it with you wherever your headed next. If you absolutely hate it, at least you just got a free ride". I came back from visiting my family and signed right on the dotted lines.
Northway has the best quality vehicles, service, and best of all they have Mack to take care of you there. All around amazing second purchase. 5 Stars all around. Thank you again to the team at Northway!!