148 Reviews
Write a ReviewDealership Experience
6 yrs, 7 mos
Industry Experience
10 yrs, 4 mos
148 Reviews of MICHELLE LADNER
March 30, 2026
Very helpful. Dan went above and beyond. Made a very stressful situation a great experience. Dan went above and beyond. Made a very stressful situation a great experience. More
Other Employees Tagged: Dan Leahy, Billy Herbert
March 25, 2026
Katie was very accommodating and professional. Very easy to deal with. Her knowledge of BMW products was excellent. Very easy to deal with. Her knowledge of BMW products was excellent. More
Other Employees Tagged: Jacob Martin, Katie Zazzara, Amy Lancaster, Austin Watts, Jacob Jaudon
March 25, 2026
Sonya was our sales person but was super busy making sales that day. Ava stepped in to handle the finance portion. She was friendly, knowledgable, courteous and patient! She answered my many questions v sales that day. Ava stepped in to handle the finance portion. She was friendly, knowledgable, courteous and patient! She answered my many questions very clearly and made sure I was satisfied and understood the details. I will happily recommend, and gladly refer anyone looking to purchase a car to Galleria BMW and Ava, specifically! Thank you Ava, it was a pleasure working with you More
Other Employees Tagged: Katie Zazzara, Sonya West, Billy Herbert, Caleb Bergmann, Ava Williams
March 12, 2026
Great place to buy a car! The staff is very knowledgeable and professional. Dawn was quick to accommodate our needs even those we had not yet voiced. The staff is very knowledgeable and professional. Dawn was quick to accommodate our needs even those we had not yet voiced. More
Other Employees Tagged: Dawn Mattina, Amy Lancaster
March 04, 2026
Had an excellent experience with Galleria BMW. Would highly recommend purchasing a car from this dealership! Would highly recommend purchasing a car from this dealership! More
Other Employees Tagged: Andrew Saenz, Benjamin Sutphin, Ava Williams, Haley McWilliams
February 26, 2026
Great experience and wonderful people to work with… We will be back in the near future.. will be back in the near future.. More
Other Employees Tagged: Dawn Mattina, Caleb Bergmann
February 20, 2026
We had the best experience at Galleria BMW. Purchased a ‘26 x5 for myself. Started out online shopping and dealing with Austin in sales who then put me with Michelle in finance who worked her m Purchased a ‘26 x5 for myself. Started out online shopping and dealing with Austin in sales who then put me with Michelle in finance who worked her magic. About a month later, again online, looking for my daughter a x1, ended up talking with Miles in sales (Austin was out) then once again with Michelle who, both times, went above and beyond. Then onto signing with Ava on one and a young gentleman on the other. I can not thank them enough for our experiences and it was definitely worth the 5 hour drive! More
Other Employees Tagged: Austin Watts, Ava Williams , Miles
February 08, 2026
Easiest car buying experience ever. Went above and beyond to find exact colors, features, and price. Went above and beyond to find exact colors, features, and price. More
Other Employees Tagged: Sonya West, Amy Lancaster, Maddox Gros
January 21, 2026
I love this dealership! The most professional and friendly dealership. Makes purchasing a car EASY. The most professional and friendly dealership. Makes purchasing a car EASY. More
Other Employees Tagged: Amy Lancaster, Amanda Tibbals
January 11, 2026
Amanda and Michelle were great! The process of buying a new car was seamless. Only issue was some phone tree issues in the beginning but they got that figured out! Great experience. The process of buying a new car was seamless. Only issue was some phone tree issues in the beginning but they got that figured out! Great experience. More
Other Employees Tagged: Amanda Tibbals , Cody Bowman was great as well

