MICHELLE LADNER
MICHELLE LADNER at Galleria BMW

MICHELLE LADNER

General Sales Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

4.9
148 Reviews
4.9

148 Reviews

Write a Review

Dealership Experience

6 yrs, 7 mos

Industry Experience

10 yrs, 4 mos

148 Reviews of MICHELLE LADNER

March 30, 2026

Dealership Rating
Employee Rating

Very helpful. Dan went above and beyond. Made a very stressful situation a great experience. More

by tems123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Leahy, Billy Herbert

Mar 31, 2026

Galleria BMW responded

Thank you for your kind review! We’re so glad Dan was able to be so helpful and go above and beyond for you. It means a lot to know he helped turn a stressful situation into a great experience. We truly appreciate your feedback and thank you for choosing Galleria BMW!

March 25, 2026

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Katie was very accommodating and professional. Very easy to deal with. Her knowledge of BMW products was excellent. More

by vic110552
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 30, 2026

Galleria BMW responded

Thank you for the kind review! We’re so glad to hear Katie was accommodating, professional, and easy to work with. It’s wonderful to know her knowledge of BMW products helped make your experience a great one. We appreciate your support and thank you for choosing Galleria BMW!

March 25, 2026

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Employee Rating

Sonya was our sales person but was super busy making sales that day. Ava stepped in to handle the finance portion. She was friendly, knowledgable, courteous and patient! She answered my many questions v More

by Christyviaemail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Galleria BMW responded

Thank you for the thoughtful review, Christy! We’re glad Sonya got your purchase started and that Ava was able to step in and make the finance portion such a positive experience. It’s wonderful to hear Ava was friendly, knowledgeable, patient, and took the time to answer all of your questions clearly. We truly appreciate your recommendation and thank you for choosing Galleria BMW!

March 12, 2026

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Great place to buy a car! The staff is very knowledgeable and professional. Dawn was quick to accommodate our needs even those we had not yet voiced. More

by Samhuff84
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Amy Lancaster

Mar 14, 2026

Galleria BMW responded

Thank you for the great review! We’re glad to hear you had such a positive experience with our team. Dawn does a wonderful job taking care of her clients and making sure everything runs smoothly. We appreciate your kind words and hope you enjoy your new vehicle!

March 04, 2026

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Had an excellent experience with Galleria BMW. Would highly recommend purchasing a car from this dealership! More

by david.cohen
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 08, 2026

Galleria BMW responded

Thank you for the recommendation, David! We’re thrilled to hear you had an excellent experience with Galleria BMW. We truly appreciate your support and hope you enjoy your new vehicle!

February 26, 2026

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Great experience and wonderful people to work with… We will be back in the near future.. More

by shantablanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Caleb Bergmann

Feb 26, 2026

Galleria BMW responded

Thank you so much for the kind words! We’re thrilled you had a great experience and enjoyed working with our team. That truly means a lot to us. We look forward to welcoming you back in the near future!

February 20, 2026

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We had the best experience at Galleria BMW. Purchased a ‘26 x5 for myself. Started out online shopping and dealing with Austin in sales who then put me with Michelle in finance who worked her m More

by bayleeandlacibeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Watts, Ava Williams , Miles

Feb 20, 2026

Galleria BMW responded

Thank you so much, bayleeandlacibeth, for making the 5-hour drive to our dealership — that truly means the world to us! Congratulations on your new 2026 BMW X5 and your daughter’s BMW X1! What an exciting time for your family!! We’re so glad Austin and Miles were able to assist you online and make the shopping process smooth from the very beginning. Michelle always goes above and beyond to make financing seamless, and it’s wonderful to hear she worked her magic for you both times. We’re also happy Ava and the team made signing easy and stress-free. Your kind words about the entire experience mean so much to our team. Thank you again for your trust, and welcome to the Galleria BMW family — we’re always here whenever you need us!

February 08, 2026

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Easiest car buying experience ever. Went above and beyond to find exact colors, features, and price. More

by Patrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

Galleria BMW responded

Thank you for the great feedback, Patrick! We’re so glad to hear your car-buying experience was easy and stress-free. Our team truly enjoys going the extra mile to help find the perfect color, features, and price, and we appreciate you trusting us with your purchase. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything in the future.

January 21, 2026

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I love this dealership! The most professional and friendly dealership. Makes purchasing a car EASY. More

by dustyniemeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster, Amanda Tibbals

Jan 21, 2026

Galleria BMW responded

Thank you so much for the kind words, Dustyniemeyer! We’re thrilled to hear that you found our team professional and friendly, and that we were able to make your car-buying experience easy and enjoyable. We truly appreciate your trust and look forward to welcoming you back for your next vehicle or service visit.

January 11, 2026

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Employee Rating

Amanda and Michelle were great! The process of buying a new car was seamless. Only issue was some phone tree issues in the beginning but they got that figured out! Great experience. More

by Ben D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Tibbals , Cody Bowman was great as well

Jan 12, 2026

Galleria BMW responded

Thank you for sharing your experience, Ben! We’re happy to hear that Amanda and Michelle made your new car purchase seamless and enjoyable. We appreciate your patience with the initial phone tree issue and are glad our team was able to resolve it quickly. Thank you for choosing us, and we look forward to assisting you again in the future!

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