Luke Kiser
Luke Kiser at Mastrovito Hyundai

Luke Kiser | Page 36

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
372 Reviews
4.9

372 Reviews

Write a Review

372 Reviews of Luke Kiser

February 11, 2023

Dealership Rating
Employee Rating

Smooth transaction through the whole process. Everyone was very helpful and made sure we were satisfied with the choice we made. They answered all our questions and were very truthful. Everyone w More

by desarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Frank Mastrovito, Belmin Mestrovac , Sammy LaPolla

Feb 13, 2023

Mastrovito Hyundai responded

Thank you for providing this review! We are happy to hear that you received helpful and friendly service and that the whole process was smooth! That is our top priority! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

February 07, 2023

Dealership Rating
Employee Rating

The service department is very professional and accommodating. They listen to your concerns and repair the vehicle accordingly. More

by steve.pilipczuk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Brown

Feb 09, 2023

Mastrovito Hyundai responded

We are happy to hear that you received accommodating service and your concerns were listened to. We appreciate your business and support. #makeyourmovetomastrovito

February 04, 2023

Dealership Rating
Employee Rating

Well I’ve had a lot of work done on my 2014 Elantra coupe in last couple month’s. From control arms to tie rods and oil changes . Always great customer service and very timely. I never have to stay they alwa More

by WAFERGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

Mastrovito Hyundai responded

Hello - building trust and providing great customer service is our top priority! Thank you for this review and for your business and support. #makeyourmovetomastrovito

Feb 09, 2023

WAFERGREG responded

Welcome !! when I’m ready for new vehicle I will be coming your way .. thanks once again

February 02, 2023

Dealership Rating
Employee Rating

I was really hoping that they would be much less of a stressor for me than the previous Hyundai dealerships that I dealt with in the past in the Mohawk Valley. Unfortunately I quickly discovered that the More

by MJS4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2023

Dealership Rating
Employee Rating

So far they have been good. Need to improve on communication with the customer better More

by slasalle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell

January 21, 2023

Dealership Rating
Employee Rating

Braelynn, Luke and Adam were very friendly upon my visit for an oil change. I was done within half hour - very pleased!! More

by NJH530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell

January 20, 2023

Dealership Rating
Employee Rating

This store was efficent and the staff was friendly. The store itself was clean and well maintained More

by lumberhyper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell, Ali Brown

Jan 20, 2023

Mastrovito Hyundai responded

Hello! Thanks for taking the time to complete this review. We are happy to hear that you received friendly and efficient service at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 14, 2023

Dealership Rating
Employee Rating

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

January 14, 2023

Dealership Rating
Employee Rating

I am very pleased with the service that my car received while at Mastroviti Hyundai. More

by RLARKIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 12, 2023

Dealership Rating
Employee Rating

Got my car in on time took around an hour and a half very professional More

by gima.terrie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

Dealership Inventory (482 Vehicles)

used 2024 Hyundai Tucson car, priced at $26,999
2024 Hyundai Tucson
used
Black Pearl exterior
Automatic
All-wheel Drive
used 2019 Ford F-250 car
2019 Ford F-250
used
Blue Jeans Metallic exterior
Automatic
Four-wheel Drive
used 2019 Hyundai Tucson car, priced at $15,899
2019 Hyundai Tucson
used
Black Noir Pearl exterior
Automatic
All-wheel Drive
used 2025 Hyundai Tucson car, priced at $35,999
2025 Hyundai Tucson
used
Gray Matte exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade Hybrid car, priced at $60,660
2026 Hyundai Palisade Hybrid
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $55,270
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive