Luke Clearwater | Page 143

Great 👍 Service! I’ve been bringing my car to Tynan’s for a few years now. The friendly service is excellent! These guys are really awesome! They’re pretty quick, t I’ve been bringing my car to Tynan’s for a few years now. The friendly service is excellent! These guys are really awesome! They’re pretty quick, too! More

by LMORGAN5280 Verified Customer Verified Customer

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Rude employees I came in with a $40 coupon for an oil change and tire rotation the man who checked me in told me it could take up to an hour and a half. My baby and I came in with a $40 coupon for an oil change and tire rotation the man who checked me in told me it could take up to an hour and a half. My baby and I went and sat in the waiting area the same man came up to another woman in the waiting area and told her that her car took more expensive oil and she said that was fine. Since no one approached me about this I assumed my total would be $40. When it came time to check out the woman at the counter said I owed $62 I asked her why and explained that I came in with a coupon. She called over the man who checked me in and he proceeded to tell me that he explained to me that my car ran on synthetic oil and it would be more expensive. I told him he definitely never mentioned any of that to me otherwise I wouldn’t have been surprised by the price and he insisted that I was lying and that he did have this conversation with me, which he most definitely did not. In the end they took the up charge off my bill but this seems to be something they do to everyone whether it’s necessary or not they get you to come in with a coupon and then up charge you for higher grade oil that your car doesn’t even need. This would be ok I guess if they actually spoke to you about it before the service was performed but to then insist I am lying about a conversation we never had is offensive. I bought my car from this dealership and I definitely won’t be back to have it serviced ever again. More

by EJOSTES85 Verified Customer Verified Customer

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Fast and courteous service My service tech Luke Clearwater was very nice and took the time to explain the isses that my car was having and why the problem was happening. My service tech Luke Clearwater was very nice and took the time to explain the isses that my car was having and why the problem was happening. More

by MITCHELLK2181 Verified Customer Verified Customer

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Overall good service for last minute repair Car had to be towed and was left after hours. Luke was good to work with but I did have to reach out for most updates, otherwise it would be a five s Car had to be towed and was left after hours. Luke was good to work with but I did have to reach out for most updates, otherwise it would be a five star rating. Car wasn't ready when promised but only about 30 minutes late and it was an unscheduled problem with no appointment so, all in all, very good response from the service department to get it fixed by closing time the next day. More

by jwc516 Verified Customer Verified Customer

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Great service I had to get my oil changed and tires rotated. The guys were very friendly. It took less than an hour. I was on my way to work in no time. Oh, and wa I had to get my oil changed and tires rotated. The guys were very friendly. It took less than an hour. I was on my way to work in no time. Oh, and washing my car was great. More

by MESTAS1 Verified Customer Verified Customer

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Very poor service Would not recommend to anyone, counter help Luke is uninformative and rude when asking simple questions about an oil change , & this rude behavior con Would not recommend to anyone, counter help Luke is uninformative and rude when asking simple questions about an oil change , & this rude behavior continued for at least 3 - 4 visits, I tried overlooking, but from fluids being low, to wrong mileage listed for next visit & maintenance required light not being cleared , I had to figure out how to clear on my own . Terrible service once again ,WOULD NOT RECOMMEND!!! More

by IVANASAD Verified Customer Verified Customer

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Luke was great and easy to work with! Luke was a very knowledgeable servicing agent. He explained fully everything that needed to be done and print a list of things that need to be done In Luke was a very knowledgeable servicing agent. He explained fully everything that needed to be done and print a list of things that need to be done In the future. He called me when more things were discovered by the technicians. He truly was great to deal with especially for my 1st experience at this dealership! Thank you Luke!! More

by GDIONES1 Verified Customer Verified Customer

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Extremely overpriced They wanted to charge me more than double what another car repair place quoted to do the exact same job. I will not be using them because of their out They wanted to charge me more than double what another car repair place quoted to do the exact same job. I will not be using them because of their outrageous charges and still had to pay $140 for them to diagnose the problem More

by MONICAKFELDMAN Verified Customer Verified Customer

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New car/service I bought a new car from here when my old one wasn't performing how I wanted it to - a 2018 Nissan rogue. Everyone I spoke to was nice and helpful. I bought a new car from here when my old one wasn't performing how I wanted it to - a 2018 Nissan rogue. Everyone I spoke to was nice and helpful. When I had a small issue with my tires, everyone was very helpful and went above and beyond to fix the issue. More

by Lm2314 Verified Customer Verified Customer

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Pleasant I has important conf calls & needed to work as well. I LOVE your quiet room & reliable wifi! Pleasant staff & a car wash too, thanks! :) I will be bac I has important conf calls & needed to work as well. I LOVE your quiet room & reliable wifi! Pleasant staff & a car wash too, thanks! :) I will be back for sure! More

by Kimberly Verified Customer Verified Customer

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