Luke Clearwater | Page 131

The service department was very nasty to me when I came in to see why my battery wouldn’t start. I had been there two times and they thought that because I was a black persons. I was trying to get someth in to see why my battery wouldn’t start. I had been there two times and they thought that because I was a black persons. I was trying to get something for free. I told them at the end that I would pay for a battery but I just wanted to make sure I could help my elderly parent in the midst of a pandemic. I bought my car in aurora at Tynan Nissan. I will never buy another car from Nissan in my life. More

by LAVERNEDONELSON Verified Customer Verified Customer

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Very happy with the service we received at Tynan's, very quick and they even washed my car!!! Very polite and courteous, Luke even let me use an expired coupon for the service!!! Thanks for everything!!! quick and they even washed my car!!! Very polite and courteous, Luke even let me use an expired coupon for the service!!! Thanks for everything!!! More

by EDGELIVE01 Verified Customer Verified Customer

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The entire staff is amazing. They are always so professional and extremely friendly. My family has been coming to this dealership for years and have always loved their service. professional and extremely friendly. My family has been coming to this dealership for years and have always loved their service. More

by JAMIAH.SMALL Verified Customer Verified Customer

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Always the best service I really recommend Tynan’s my service technician Luke always explains to me what they do and what my car needs service technician Luke always explains to me what they do and what my car needs More

by JEREZSAA Verified Customer Verified Customer

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I had a different service rep than normal and my car was left dirty with oil handprints on the inside door and a used/dirty headcap. During a pandemic this seem very careless. This was evidence there was no left dirty with oil handprints on the inside door and a used/dirty headcap. During a pandemic this seem very careless. This was evidence there was no free cleaning or sanitizing of my vehicle as advertised in my email that reminded me to get my service done. While I had spent a lot to get it serviced. I had front and rear breaks replaced, an alignment and oil change with tire rotation. Adnan has been my service rep for years and is always amazing. He knows my vehicle and my care/use of it. For some reason I was not directed to him in my initial call to set up the appointment. I assumed it was due to reduced staff for Coronavirus. Going forward to keep my amazing experience with your service center I will request Adnan for all my vehicle’s needs. More

by LINDSAY Verified Customer Verified Customer

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Great service. Always on time or ahead of schedule. No pressure but good education on what needs to be done, what can wait and what cannot. This is very helpful when looking for a fix but on a budget. pressure but good education on what needs to be done, what can wait and what cannot. This is very helpful when looking for a fix but on a budget. More

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Overall the service was excellent! Luke always takes great care of all of his customers! He is very informative and always follows through with his work. great care of all of his customers! He is very informative and always follows through with his work. More

by mtynan Verified Customer Verified Customer

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Without making an appointment, I needed to get my car serviced during my lunch hour. They made it happen. That's great service. Thanks guys. serviced during my lunch hour. They made it happen. That's great service. Thanks guys. More

by LONNAGWINN Verified Customer Verified Customer

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I didn’t appreciate the condescending attitude from Lucas regarding my questions. He also made assumptions that where completely false attempting to avoid my questions! regarding my questions. He also made assumptions that where completely false attempting to avoid my questions! More

by Ilovejordan2 Verified Customer Verified Customer

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Unfortunately Luke was not very welcoming or friendly, and I did not feel like I was welcomed customer. I was not pleased at all with the customer service! and I did not feel like I was welcomed customer. I was not pleased at all with the customer service! More

by Nissan owner Verified Customer Verified Customer

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