Luke Clearwater | Page 10

Thanks to Luke for his wonderful customer service. He is always very knowledgeable and goes up and above to make sure my car is taken care of. He is always very knowledgeable and goes up and above to make sure my car is taken care of. More

by MTYNAN Verified Customer Verified Customer

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Luke did excellent work on the vehicle. I don't agree with the pricing for an electrical harness, but I realize that that beats most dealerships in pricing. They were very helpful and even I don't agree with the pricing for an electrical harness, but I realize that that beats most dealerships in pricing. They were very helpful and even offered me a shuttle ride within 10 miles. More

by T_JACO Verified Customer Verified Customer

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Great visit to this tynans Nissan. Adnan was very personable and informative. The service was excellent and speedy. This is the second time we’ve brought a vehicle here and will be con Adnan was very personable and informative. The service was excellent and speedy. This is the second time we’ve brought a vehicle here and will be continuing to do so because of the speedy and professional service at this location. More

by MORGAN.HATFIELD0621 Verified Customer Verified Customer

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Everything was completed swiftly and with great communication from the staff regarding the services my car needed communication from the staff regarding the services my car needed More

by MARISA.BROWN93 Verified Customer Verified Customer

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Thank you, Luke for taking such good care of me with my Nissan. I truly appreciate you. Nissan. I truly appreciate you. More

by BARBARA.HICKS Verified Customer Verified Customer

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We started with an excellent service advisor, Luke, who took care of all our problems with the car. took care of all our problems with the car. More

by FGRIECKER Verified Customer Verified Customer

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All I can say is I'm happy to work with my advisor Luke Clearwater, Clearwater, More

by LUTSA Verified Customer Verified Customer

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Very quick service! Wound up being warranty work, surprisingly the correct battery was in stock. I went from thinking I might have a problem to having a complete solutio Wound up being warranty work, surprisingly the correct battery was in stock. I went from thinking I might have a problem to having a complete solution in a couple of days. More

by SONJA1659 Verified Customer Verified Customer

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The dealership is very convenient to where I live; I can drop off my vehicle and walk home and then walk back to pick it up when service is completed.   I was having some unexpected but what appeared to b drop off my vehicle and walk home and then walk back to pick it up when service is completed.   I was having some unexpected but what appeared to be serious issues with my vehicle (2015) that required immediate inspection and assessment. Even though I didn't have an appointment Luke was very helpful in troubleshooting and identifying the root cause of the problem and resolving it while I waited. I'm rating the Service Center overall 4/5 only because with there have been occasions with my vehicle in the past where I've had to bring it back multiple times before everything was resolved. In those situations I was unable to determine whether fixing one thing caused something else to fail or if there was another repair that should have been done the first time. I'm not an auto technician so I rely on the professionals to thoroughly troubleshoot so an issue is resolved correctly the first time. For this specific visit, however, I would rate it 5/5. Luke immediately identified the issue and arranged for the battery to be replaced while I waited. Since the battery replacement, I've not had any further related issues with my vehicle. One thing that I appreciate about Tynan's is the way that estimates are handled. First, I like receiving the texts listing everything that was found during the inspection process along with the results of the free inspection items. Receiving it electronically is more efficient than playing phone tag, but if I need further clarification on a repair/service I can call. If I don't have any questions, I can just approve it electronically so the repair/service can move forward. Also, the actual cost of the service/repairs has always been either at or below the estimate, never over. I appreciate not having any repair cost surprises when I arrive to pick up my vehicle. I know dealerships tend to get a bad rap when it comes to servicing/repairing vehicles but overall I trust Tynan's to service my vehicle and keep it running well until I'm ready to purchase my next one. More

by Markovian Verified Customer Verified Customer

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I like Tynans. I trust them with my car. Honesty there is valuable. Appreciate them. I trust them with my car. Honesty there is valuable. Appreciate them. More

by SWEETAUB10 Verified Customer Verified Customer

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