Luis Torres-Duran

Welcoming, did not feel pushed to buy on arrival. Was heard on what to expect. Was heard on what to expect. More

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I came into Royal Kia just looking, but left with the perfect car and a great experience. Luis Torres was an expert—professional, friendly, and really listened to what I needed. He made the whole process perfect car and a great experience. Luis Torres was an expert—professional, friendly, and really listened to what I needed. He made the whole process smooth and stress-free. I left feeling happy, satisfied, and confident in my purchase. Highly recommend Royal Kia and definitely ask for Luis! More

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Luis was incredibly helpful in getting our old lease for our Kia Sportage rolled over into a new lease for the 2025 Kia Sorento. He was patient and kind, and even went out of his way to try to connect and i our Kia Sportage rolled over into a new lease for the 2025 Kia Sorento. He was patient and kind, and even went out of his way to try to connect and interact with our kids, which most people don’t take the time to do. He answered all of our questions clearly and made the process incredibly easy. I had some anxiety about buying a new car, but he alleviated all of that! Overall, it was a very smooth experience. More

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I had the pleasure of working with Luis when I purchased my new Kia. He was friendly, professional, proficient, extremely knowledgeable, and patient! my new Kia. He was friendly, professional, proficient, extremely knowledgeable, and patient! More

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I’ve been a customer for over ten years and I’ve never had anything less than exemplary service whether for routine maintenance or purchasing a new vehicle. had anything less than exemplary service whether for routine maintenance or purchasing a new vehicle. More

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By far . .. THE BEST car buying experience we have every had! Luis Torres spent all morning with us, helping us with a complicated trade. We cannot wait unt .. THE BEST car buying experience we have every had! Luis Torres spent all morning with us, helping us with a complicated trade. We cannot wait until we buy our next car - we know where we will be going! :-) HIGHLY recommend you experience this dealership! More

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Great service! Fast and easy! 100% recommend it! Amazing experience ! I will definitely will be coming back! Fast and easy! 100% recommend it! Amazing experience ! I will definitely will be coming back! More

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I highly recommend working with Royal Kia in Tucson AZ. In particular, Luis Torres-Duran was especially attentive to the needs we required. He was able to package a New Kia Soul for us. He helped with the In particular, Luis Torres-Duran was especially attentive to the needs we required. He was able to package a New Kia Soul for us. He helped with the shopping and financing of the vehicle to fit the numbers we needed to close our deal. You could not find a better salesperson to work with in Tucson. More

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Was looking for a used Ford Maverick Truck 2022 and found one at Royal Kia in Tucson, Arizona and it was a hybrid as well. Made an appointment to look at it today. Our sales person was Luis Torres an found one at Royal Kia in Tucson, Arizona and it was a hybrid as well. Made an appointment to look at it today. Our sales person was Luis Torres and the sales manager was Jacob Nooter. All our prior car buying experiences were not pleasant experiences due to the techniques most car dealers use. Royal, a family owned business, was different from the very beginning. Luis was pleasant and informed and the experience was relaxing with no back and forth with the back office during the negotiations. We were asked what our financial criteria was and then Luis worked very hard to make that happen. When we reached an agreement Luis worked very hard to get us the best loan rates to meet our payment goal. Then when the deal was signed out he came with a "Little gift", a dozen red roses. I actually got the full ROYAL treament and it was a delightful experience, not painful like so many before. Their sales consultants are non-commission and do the whole transaction not passing you around to different managers or the finance department. Royal also offers a "Warranty Forever" at no cost on most pre-owned cars, the only dealership in Southern Arizona that does so. We are so glad we found Royal Kia and left with a 2022 Ford Maverick Hybrid Truck with a smile on our face. More

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This is my first time buying a vehicle and if it weren’t for the great service the amazing customer service I wouldn’t be here. Luis was clear understandable funny and I’m so grateful for him. Great great c for the great service the amazing customer service I wouldn’t be here. Luis was clear understandable funny and I’m so grateful for him. Great great customer service . We love him!!!! Thank you Luis! More

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