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Luis Mendoza
Luis Mendoza at Toyota of Coconut Creek

Luis Mendoza | Page 13

New Vehicle Sales

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.5
263 Reviews
4.5

263 Reviews

Write a Review

263 Reviews of Luis Mendoza

September 27, 2022

Dealership Rating
Employee Rating

horrible horrible horrible not this place but the whole toyota customer support omg 14 15 More

by infojr.83
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcus Jackson, Paul Jones, Ed Belvant, Davilmar Frantz, Chener Petit Louis, Brenden Anghel , Leo Butterfield, Mike Joseph, Dexter Marshall

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Oct 10, 2022

Toyota of Coconut Creek responded

Would you consider sharing further details about your experience? I want to address your concerns but will need more information to do so. I can't locate your contact information without a full name, so please reach out when you can. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

September 02, 2022

Dealership Rating
Employee Rating

My service with Toyota dealership members was excellent and I will come back again thanks. More

by JEANBEAT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Chener Petit Louis , Leo Butterfield, Dexter Marshall

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Sep 06, 2022

Toyota of Coconut Creek responded

We are proud to have earned your continued business and your great review! Thank you for choosing Al Hendrickson Toyota and for sharing your support. Safe travels until we see you again!

August 16, 2022

Dealership Rating
Employee Rating

This has been the worst dealership that I have visited. Costumer service is nothing but good. Manager of auto parts is the rudest person that treat my husband in the dealer. More

by YUMIKOARAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 28, 2022

Toyota of Coconut Creek responded

Yumiko, as you can imagine, this is worrying to hear. I want to better understand how we've let you down so we can ensure we prevent similar situations moving forward. Please get in touch, if you are willing - I will look for your contact details in the meantime. Thank you, Norman Frantz - Service Manager - 954-545-6931

August 15, 2022

Dealership Rating
Employee Rating

I don’t recommend AL Hendrickson Toyota for anything. Probably there’s just a couple people that actually treat customers in a good way, and that goes for sales and service. More

by Ram Rebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell, HENRY DELGADO, Marcus Jackson, Brenden Anghel , Leo Butterfield, Dexter Marshall, Fernando Rodriguez, Jerry Saint Fleur, Andre Veiga

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Aug 28, 2022

Toyota of Coconut Creek responded

I'm sincerely sorry to hear our team has left a negative impression. While I recognize you're upset, I'd greatly appreciate the chance to connect and learn how we've let you down. It will help us improve moving forward and give us the chance to turn your experience around. I hope to hear from you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

August 14, 2022

Dealership Rating
Employee Rating

Al Hendrickson dealership has a reputation of keeping customer motivated. They warm welcome and the courtesy make us coming back all of the. time. More

by MANICIA0206
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Paul Jones, Ed Belvant, Davilmar Frantz, Chener Petit Louis, Brenden Anghel , Leo Butterfield, Mike Joseph, Dexter Marshall

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Aug 15, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

August 06, 2022

Dealership Rating

The service by the team that closes is terrible. Went to purchase a car, and when it was time to pay we had some questions about the paperwork and were told to leave if we didn’t want to buy a car. More

by OGONZALEZ10
Customer Service
Friendliness
Price
Recommend Dealer
No
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Aug 17, 2022

Toyota of Coconut Creek responded

I am sorry to read this review. We strive to deliver a seamless and professional purchase experience, and it is concerning to see that we left the wrong impression. I apologize for the way you were treated during your visit and assure you that we will use this feedback to improve in the future. If there is anything more I can do to assist with your car search or help make things right, please feel free to reach out. Best, Erik Coxwell - Internet Sales Director - 954-545-6926

August 05, 2022

Dealership Rating
Employee Rating

Excelente lugar muy buena atención y predisposición con el cliente,realmente lo recomendaria a un amigo . More

by Jimenez.jjn35
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise R

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Aug 08, 2022

Toyota of Coconut Creek responded

Muchas gracias por la reseña fabulosa! Qué tenga un buen día!

August 04, 2022

Dealership Rating
Employee Rating

excellent attention, very responsible with their work, very happy Thank you for your attention. Toyota More

by cafe242425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 04, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 28, 2022

Dealership Rating
Employee Rating

Excelent service, Francisco Sanchez one of the best sales guy on this dealer very kind and nice guy!! Thank you very much!! More

by BAYRONG0353
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 28, 2022

Toyota of Coconut Creek responded

Thank you for letting us know how much you enjoyed working with Francisco during your recent trip to Al Hendrickson Toyota! We appreciate your business and hope you have a lovely day!

July 10, 2022

Dealership Rating
Employee Rating

Everybody trying to satisfy our needs and expectations; always with a great smile. It was a great experience More

by LIRYS.BETANCOURT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rodriguez, Sergio

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Jul 11, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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