Luis "Lu" Fragozo
Luis "Lu" Fragozo at Royal Kia

Luis "Lu" Fragozo

Sales Manager

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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48 Reviews

Luis Fragozo has been with Royal Automotive Group since 2010. What he enjoys most about working for Royal is "meeting people from all different walks of life because everyone has a story to tell". His favorite types of car are classic cars from the 60's and earlier. He once had a 1969 Chevy Impala. The best way Luis describes himself as "fun and out going. Maybe a little to laid back at times." He enjoys spending his free-time with his kids and playing outdoors. His a big sports fan and loves watching which ever sport is on. His favorite sports are football and basketball, and enjoys playing both. His favorite team is the Oakland Raiders (NFL). In his own words, he believes Royal is different than other dealerships because,"we listen to our customer's needs."

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48 Reviews

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48 Reviews of Luis "Lu" Fragozo

September 16, 2025

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Luis and Lu went above and beyond to make this experience a stellar one. Luis has top-notch communication and customer service skills. I, myself, have visited car lots before with high-pressure sales staff t More

by blueeyesjr88fan
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Purchase Time
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Recommend Dealer
Yes
Sep 16, 2025

Royal Kia responded

Thank you so much for your review! We are happy to hear that Luis and Lu made your experience at Royal Kia exceptional. Providing top-notch service while treating our customers like family is at the heart of what we do. We appreciate your trust in us, and we look forward to serving you again soon. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

September 15, 2025

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Luis Torres and Lu Fragozo were amazing at doing everything in their power to help My family and I secure our dream vehicle with Royal Kia of Tucson. They were extremely communicative with every pr More

by Dalejr88fan7076
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Torres-Duran

Sep 16, 2025

Royal Kia responded

Thank you so much for your glowing review! We are thrilled to hear that you and your family had such a positive experience at Royal Kia of Tucson. It’s fantastic to know that Luis and Lu went above and beyond to help you secure your dream vehicle and that their communication made the process seamless. We're glad to hear you're enjoying your new vehicle and appreciate your recommendation. We look forward to welcoming you back for your vehicle maintenance. Thank you again for choosing Royal Kia! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

July 29, 2025

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My family has purchased over 10 vehicles from Royal Kia. We have had multiple sales consultants and have always been incredibly happy. Jesus has been the best! Thank you Royal Kia and thank you Jesus!!! More

by Lvaccaro11
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Recommend Dealer
Yes
Jul 29, 2025

Royal Kia responded

Thank you for your wonderful review! We truly appreciate your loyalty to Royal Kia and it's fantastic to hear that you've had such a positive experience with our team, especially with Jesus. We look forward to helping you and your family with your future vehicle needs! Thank you once again for choosing us! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

December 08, 2017

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Royal Kia I drove the Teebird for 16 years. It was time to retire her for we can use only. Choosing a new car took me a very long time. I decided a Kia soul wo More

by Lauri
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Deaver

August 19, 2017

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Turned car buying from a nightmare to a blessing I went to almost every car dealership in Tucson except for the Nissan dealership before I ended up at Royal Kia. Bryce was out front greeted me and he More

by Jacobwg1988
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Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez , Bryce Deaver, Ruben Encinas

May 26, 2017

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KIAtastic!!! Melissa Shelly is an amazing person. She and Lu went above and beyond to make the customer happy! We have come to Melissa for two cars now, and will b More

by Family14
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Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Shelley

May 21, 2017

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Easy and low pressure The experience was very positive and low pressure. We got what we wanted for a fair price. Everyone was easy to work with and friendly More

by Kristen Felan
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Recommend Dealer
Yes

Other Employees Tagged: Anchoret Clark, Ariel Karagodskiy

May 15, 2017

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Ariel was fantastic! Very friendly and funny! Made the whole process smooth and took care of us! Thanks Ariel for a beautiful new car for our growing family! More

by Bsolis0618
Recommend Dealer
Yes

Other Employees Tagged: Ariel Karagodskiy, Sean Sjogren

May 11, 2017

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Great experience I was very excited with the car I picked out. I felt that I was listened to and wasn't sold at like other dealerships. There was a small incident with More

by Zarah90
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Recommend Dealer
Yes

Other Employees Tagged: Ariel Karagodskiy, River Lintner

April 02, 2017

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Great experience and Anchoret is awesome! Our first experience with Royal Kia was when we first inquired about the Niro over the phone and we were met with so much enthusiasm, fun facts, which More

by VuLin
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Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez , Anchoret Clark

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