Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington

Luis Lainez

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
103 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

4.9

103 Reviews

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103 Reviews of Luis Lainez

July 17, 2025

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Very helpful and great customer service they took time to make sure I got what I was looking for. More

by kimmfreeman
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Norm Reeves Honda Superstore - Huntington responded

It warms our hearts that our squad took the time to find exactly what you needed. We’re all about that personalized touch! Please call on us whenever you need some spot-on support, and it would mean so much to us if you recommended our dealership to family or friends.

July 10, 2025

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Great service very helpful really helped me find the car that I was looking for!! More

by rvictor321
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez

Jul 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your review. It's wonderful to know that our service and guidance helped you land the right vehicle. Thanks for letting us be part of your search!

July 02, 2025

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Amazing is an understatement for the experience I had at Norm Reeves Honda Huntington Beach. Carlos helped me secure my dream FL5 2025 Civic Type R and was extremely professional, courteous, and easy to wor More

by JC Dela Cuesta
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore - Huntington responded

JC, words can't describe how much this review means to us! With Carlos’s chill charm, Joe’s enchanting attitude, and Luis’s money‑magic, it sounds like our car-buying wizards conjured up a perfect experience. We'll congratulate them on making magic happen. Your feedback helps us continually enhance our offerings, and we're grateful for your referrals. Until next time!

June 28, 2025

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We have been using the Norm Reeves Honda Huntington Beach location for many years to service our 2003 Honda Pilot and have been pleased with the work there. So when we decided that it was time for a new vehi More

by jonwhitcomb
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Viviana Saenz, Ted Cruchley , Connie Perea

Jun 30, 2025

Norm Reeves Honda Superstore - Huntington responded

It means a lot to hear you came back to us for your new ride after all those years of Pilot care. Ted and Connie send their thanks for the shout-out on staff friendliness and expertise. Congratulations on the new wheels, and welcome back to the Norm Reeves family!

May 26, 2025

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Abigail was amazing! Very professional. Received great customer service. One happy customer! Will definitely recommend dealer to family & friends. More

by mindy189932
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Recommend Dealer
Yes
May 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Mindy, Abigail is grinning from ear to ear reading your kind words! Her professionalism and dedication to great customer service truly make the difference. We appreciate your recommendation and can’t wait to impress your family and friends next time.

May 16, 2025

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Friendly service and they provided exactly what I wanted. I Would recommend them to anyone More

by mjezulin
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Abigail Alvarez

May 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey there! Your shout-out about our friendly service made us grin from ear to ear. 🎉 We’re thrilled we could deliver exactly what you wanted. Thanks for recommending us to everyone, and we'd love to help any loved ones you send our way.

May 07, 2025

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Employee Rating

Helpful, explain all our questions, not pressuring us to select the car we want. Explain the differences between the two cars we are considering. More

by candalio39
Recommend Dealer
Yes

Other Employees Tagged: Luis Lainez

May 08, 2025

Norm Reeves Honda Superstore - Huntington responded

We want our customers to know their options so that they can make the right decisions for their lives. Seems like that was your case! We hope you enjoy your leased Honda, and if you ever need to contemplate your options again, we have loads of vehicle reviews and comparisons on our site.

May 05, 2025

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I love my Honda! ! Norm Reeves has always taken car of my cars and they are so helpful. More

by sandyinhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

May 06, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey Sandy! We love hearing how cared for you and your Honda feel—that’s exactly what we aim for. We want to make every experience feel like you’ve got a personal pit crew looking out for both you and your car. It’s truly our joy to care for our customers and their rides!

May 03, 2025

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Very good experience with Alex on Vehicle choice and explanation on the features and arriving at a quote. Overall the finance process was well explained to the granular level by Luis on each step of pr More

by Sam
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Alex Santos Reyes

May 05, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Sam. We're delighted that Alex and Luis provided a comprehensive and efficient experience during your vehicle purchase. Their attention to detail ensures our customers feel confident and informed. See you next time!

April 29, 2025

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They were friendly and helpful to me and my family. They were professional from start to finish. Mr. Lainez and Mr. Garcia both made the whole process easy for us. More

by jaime_loshak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia, Lito Bautista

Apr 30, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey, Jaime! It’s wonderful to hear how easily Luis and Alex guided you and your family from start to finish. Creating a welcoming, professional atmosphere is what we love to do. Thanks for choosing us, and we look forward to your next visit!

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