Luis Hernandez

They were very responsive, responsible, and fast. Louis was great and kept us informed at all times what was going on with our car. Louis was great and kept us informed at all times what was going on with our car. More

by scihak1 Verified Customer Verified Customer

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I like the work they performed on my vehicle but do not think they should be charging a fee to pay for their work with a credit card. This has always been a cost of doing business. think they should be charging a fee to pay for their work with a credit card. This has always been a cost of doing business. More

by jsofgdwi Verified Customer Verified Customer

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didn’t solve my issue at all and purposefully ran out the clock on my tcm warranty while making me fix other parts that didn’t need to be fixed. basically told me to kick rocks. i will never purchase another clock on my tcm warranty while making me fix other parts that didn’t need to be fixed. basically told me to kick rocks. i will never purchase another ford vehicle ever again and i will let everyone in my life know that and why. More

by jaden Verified Customer Verified Customer

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Thank you Luis Hernandez for last minute appts for both oil change and the next day for brake job. Thank you Michael B for kind service when picking my car up. I will continue to use Lake Ford for any futu oil change and the next day for brake job. Thank you Michael B for kind service when picking my car up. I will continue to use Lake Ford for any future car services. More

by Sandy M Verified Customer Verified Customer

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Great place to get your vehicle serviced. Service writers are kind. Even washed my dirty vehicle. Service writers are kind. Even washed my dirty vehicle. More

by DESPITZ1 Verified Customer Verified Customer

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I was impressed with the quick turnaround. Everyone is have dealt with at Lake Ford is courteous and helpful. I would highly recommend them for their service l. Everyone is have dealt with at Lake Ford is courteous and helpful. I would highly recommend them for their service l. More

by oceancalmus Verified Customer Verified Customer

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Easy to schedule appointment online, same day. Luis Hernandez was very professional, and explained what they would do. They tested check engine light. This lead to transmission issue. The work nee Luis Hernandez was very professional, and explained what they would do. They tested check engine light. This lead to transmission issue. The work needed Lake Ford could perform. Transmission work is not inexpensive but better than a note. So we proceeded with transmission repair and coolant flush. The Focus runs very good I am happy with the work and service provided. Lake Ford has provided service for my 2014 Focus in the past. Very professional service, very clean facility, highly recommend Lake Ford. More

by derflegne Verified Customer Verified Customer

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Quick and quality service. Great customer service. Techs did a quick job. And received good customer service Great customer service. Techs did a quick job. And received good customer service More

by Moisesmora168 Verified Customer Verified Customer

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I always receive top notch customer service from Lake Ford and Luis always gives excellent customer service Ford and Luis always gives excellent customer service More

by nilat1970 Verified Customer Verified Customer

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I was able to get my car in the same day and it was fixed and dropped off at my house the next day. Luis kept me informed throughout and handled everything with a courteous, professional manner. I am very pl and dropped off at my house the next day. Luis kept me informed throughout and handled everything with a courteous, professional manner. I am very pleased with the entire experience! Thanks to all! More

by Joe Verified Customer Verified Customer

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