Luis Hernandez

I am always pleased with the staff kindness, efficiency and on time with appointments. Cost is also comparable to other service providers and on time with appointments. Cost is also comparable to other service providers More

by cookie01951 Verified Customer Verified Customer

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Customer service is very good. Technician working very good either . I Recommend 100 % . Thank you Technician working very good either . I Recommend 100 % . Thank you More

by giorcristine Verified Customer Verified Customer

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Anthony was very professional and forthright in his communications with me. It was a pleasure interacting with him. As is Luis every time I see him. Keep up the good work! communications with me. It was a pleasure interacting with him. As is Luis every time I see him. Keep up the good work! More

by Mike Verified Customer Verified Customer

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Treavor is the consummate professional. He is more than an employee or sales representative. He cares and is demonstrable. He served me without any expectations. He kept his word and fo He is more than an employee or sales representative. He cares and is demonstrable. He served me without any expectations. He kept his word and followed through with enthusiasm and precision of action. I sincerely appreciated his help, and if ever in need of another vehicle, I will look for him exclusively. Thank you. More

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Recogieron mi carro en mi trabajo, y lo llevaron a mi casa estoy sin carro!! Mal manejo de datos casa estoy sin carro!! Mal manejo de datos More

by rokie_barabacoa Verified Customer Verified Customer

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Great customer service and timely appointment availability , Easy to talk with staff and prompt response availability , Easy to talk with staff and prompt response More

by kerri.livermore Verified Customer Verified Customer

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They were very responsive, responsible, and fast. Louis was great and kept us informed at all times what was going on with our car. Louis was great and kept us informed at all times what was going on with our car. More

by scihak1 Verified Customer Verified Customer

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I like the work they performed on my vehicle but do not think they should be charging a fee to pay for their work with a credit card. This has always been a cost of doing business. think they should be charging a fee to pay for their work with a credit card. This has always been a cost of doing business. More

by jsofgdwi Verified Customer Verified Customer

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didn’t solve my issue at all and purposefully ran out the clock on my tcm warranty while making me fix other parts that didn’t need to be fixed. basically told me to kick rocks. i will never purchase another clock on my tcm warranty while making me fix other parts that didn’t need to be fixed. basically told me to kick rocks. i will never purchase another ford vehicle ever again and i will let everyone in my life know that and why. More

by jaden Verified Customer Verified Customer

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Thank you Luis Hernandez for last minute appts for both oil change and the next day for brake job. Thank you Michael B for kind service when picking my car up. I will continue to use Lake Ford for any futu oil change and the next day for brake job. Thank you Michael B for kind service when picking my car up. I will continue to use Lake Ford for any future car services. More

by Sandy M Verified Customer Verified Customer

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