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Luis Arraiz

Overview Reviews (68) Inventory (566)

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Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.4

68 Reviews

Overview Reviews (68) Inventory (566)

4.4

68 Reviews

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68 Reviews of Luis Arraiz

September 30, 2025

Dealership Rating

Employee Rating

Juan was excelent in my visit, he follow up on my status everyday until my car was done everyday until my car was done More

by lrcaceres03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2025

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Employee Rating

They took care of me promptly and where very professional the car is also great the car is also great More

by ALSANCH

Verified Customer

Recommend Dealer

Yes

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Sep 28, 2025 -

City KIA of Greater Orlando responded

Here at City KIA of Greater Orlando, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 24, 2025

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Employee Rating

Everything was great. Everyone was very friendly and welcoming. Excellent experience! I’m very happy with my new car. Everyone was very friendly and welcoming. Excellent experience! I’m very happy with my new car. More

by LMBELLO76

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Sep 24, 2025 -

City KIA of Greater Orlando responded

Bello, Our entire dealership takes great pride in providing the best possible buying experience and Everyone will be thrilled to hear your kind words.

September 21, 2025

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Employee Rating

Raul is the reason I have come back to Kia he knows how to treat customers and make a bad situation into a good situation. to treat customers and make a bad situation into a good situation. More

by LADYBUTTERFLY155

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maximiliano Ercolani, Raequan Peoples

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Sep 21, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2025

Dealership Rating

Employee Rating

I had a great experience from the moment I arrived to the very end! Everything and everyone was great! very end! Everything and everyone was great! More

by LMBELLO76

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brenda Ayala

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Sep 21, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 19, 2025

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Employee Rating

This place has good service, but it is way too expensive for me. A bit Sorry for me. A bit Sorry More

by Nfelix2711

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Da Silva, Edison Cordero, Maximiliano Ercolani, Vanessa Bahnsen, Carlos Diaz, Aury De la Rosa, Orlando Anil, Willians Alvarez, Giovanni Cobo

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Sep 19, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

September 16, 2025

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Employee Rating

OK good greetings at service center. Not to crazy about additional cost of work. Happy to see my salesperson patr. He was fantastic. Overall I am happy with my new kia . Not to crazy about additional cost of work. Happy to see my salesperson patr. He was fantastic. Overall I am happy with my new kia . More

by TERRI_SIPES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 14, 2025

Dealership Rating

Employee Rating

Estamos completamente satisfechos y agradecidos con Luis y Leo. Gracias por sus atenciones, por ayudarnos a elegir y por las consideraciones que tuvieron con nosotros para que pudiéramos tomar una buena dec y Leo. Gracias por sus atenciones, por ayudarnos a elegir y por las consideraciones que tuvieron con nosotros para que pudiéramos tomar una buena decision. More

by ARTURO_PICHARDO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 14, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

September 13, 2025

Dealership Rating

Employee Rating

the engine on our old kia almost died when we came to orlando to go on vacation when we found out from our service tech nick. 10g for a new engine in an old car? no thanks. he took us to luis who could orlando to go on vacation when we found out from our service tech nick. 10g for a new engine in an old car? no thanks. he took us to luis who could sense our trepidation. for such a young man, he’s very astute, he took the edge off right away. we talked a lot about everything not just cars. when he found this car 2023 sportage, i didn’t believe it could be true. yet here we are. my wife loves this car!! i couldn’t be happier. thank you from the bottom of my heart. Stewart Rudd 561-762-4349 More

by BARBLANG2

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: nick

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Sep 13, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 11, 2025

Dealership Rating

Employee Rating

Extremely likely the best dealer recommended at 100%,thank you for your service on time 100%,thank you for your service on time More

by Giovanni Esquilin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Preston Negron, Edison Cordero, Jessica Colon, Jesenia Garcia, Vanessa Sanchez, Brenda Ayala

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Sep 11, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dealership Inventory (566 Vehicles)

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Dark Moss exterior

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Front-wheel Drive

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2023 Kia Sportage | used

$21,465

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Gravity Gray exterior

FWD

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2025 Kia Sorento | new

$33,655

2025 Kia Sorento

new

Ebony Black exterior

Automatic

Front-wheel Drive

$33,655

View Vehicle Details

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2026 Kia Sportage | new

$35,168

2026 Kia Sportage

new

Ebony Black exterior

Automatic

Front-wheel Drive

$35,168

View Vehicle Details

View Details

2026 Kia Sportage | new

$30,901

2026 Kia Sportage

new

Blue exterior

Automatic

Front-wheel Drive

$30,901

View Vehicle Details

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2025 Kia EV6 | new

$48,275

2025 Kia EV6

new

Wolf Gray exterior

Automatic

Rear-wheel Drive

$48,275

View Vehicle Details

View Details

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Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

68 Reviews of Luis Arraiz

Dealership Inventory (566 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.