Luis Arango | Page 78

Seamless transaction from first contact through vehicle pickup, appreciated the no nonsense completion of requests and the overall pace of all the interactions from salesman Luis Arango to paperwork with R pickup, appreciated the no nonsense completion of requests and the overall pace of all the interactions from salesman Luis Arango to paperwork with Ricky Unholz. Have leased from them previously so assume the servie to come will be as good as my previous experience. New facility access is is very convenient for me which is an added plus. More

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I have purchased 7 vehicles from Luis Arango over the past 7 years. He is an exceptional sales person and has his customers best interests at heart. Zimmerman Honda does a very professional job in deal past 7 years. He is an exceptional sales person and has his customers best interests at heart. Zimmerman Honda does a very professional job in dealing with their customers. They don't play games or try to sell you something you don't need. Pricing is reasonable. Paper work is quick and efficient. The Honda product line is the best value product on the market. What you pay for the features you get is second to no other brand. Plus the quality and reliability of the Honda product line is exceptional. I have never had any major service issues with any Honda I have owned and service on any of my vehicles has always been minor and rare. The best part is that these vehicles hold their value so when you trade in down the road, you get more trade in value. I am exceptionally pleased with Luis, Zimmerman Honda, and the Honda product. More

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Bought a 2009 certified honda crv. The day of the sale was great. Now today, 6 days after the initial sale, took the car in for service. At time of purchase, noticed a noise which sounded like a tire. Giv was great. Now today, 6 days after the initial sale, took the car in for service. At time of purchase, noticed a noise which sounded like a tire. Given an iou/promise for service. Was told they would do whatever it would take to fix the noise and make the purchase a happy one. That did NOT happen. Today, they said the noise is normal to a honda. If I was told that the day of purchase, I would have walked away & ; not purchased the vehicle. They claim the tires were put on new when taken in on trade. That is the reason the dealer gives that it can't be the tires causing the noise. What happened to the iou/promise to make me happy? The dealer would not even satisfy me by putting on new tires. Have they never heard of it being possible for a new tire being bad? I'm not happy and the dealer doesn't care. The salesman was great the day of purchase, but follow up of promises given that day were not kept. Thanks to my salesman, this purchase has become a good experience. Today I took my Honda back a 2nd time for service. They did as I asked & put a new set of tires on. They put a different brand; the noise is gone & the vibration in the steering wheel is gone. Thanks to my salesman this has become a good experience. As long as my salesman is there, I will return to Zimmerman Honda with my business. More

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