
Luis Alvarado
Sales Consultant
Van Chevrolet Buick GMC
8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
65 Reviews
Write a Review65 Reviews of Luis Alvarado
October 01, 2025
Service Manager, Van Chevrolet (8585 E Frank Lloyd Wright Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document a service concern at Van Chevrolet. On my recent visit, I presented my 2019 Ford Ranger (VIN: 1FTER4EH4KLB08978) for persistent hard shifting in the transmission, an issue that should be addressed under my Mechanical Protection Plan (MPP). I was told the vehicle must be left for three days just to perform a diagnosis and that no loaner or transportation assistance would be provided. I rely on my vehicle daily, and this approach effectively denies me service despite my coverage. I purchased extended protection through your dealership with the expectation that warranty concerns would be handled promptly and fairly. I’m requesting the following: 1. Timely diagnosis and repair of the transmission concern under my MPP coverage. 2. Loaner or rental assistance during diagnosis/repair, or a reasonable same-day diagnostic appointment. 3. Written clarification of your dealership’s policies for warranty repairs and transportation assistance. Please provide a resolution within four (4) calendar days of this message. If unresolved, I will escalate to: • Van Chevrolet Ownership/Customer Relations • BBB (Auto complaints) • Arizona Attorney General – Consumer Protection • MPP/Administrator for assistance with claim handling and authorized facilities Thank you for your prompt attention. I look forward to a written response confirming next steps and a diagnostic appointment that accommodates transportation needs. Respectfully, Esteban Estrada (602) 432-6885 eestrada1998@gmail.com More
Other Employees Tagged: Richard Knase, Keith Maldonado, Mike Nations, Rhett Ballard, Devin Marshall, Dave Seifer, Gerardo Munoz, Chase Bartlett, Tom Sneddon
September 17, 2025
The sales is really good the financial department needs work they called me 2 weeks later and wanted 900 dollars because of something about the pay off they should have known all this before I left I have work they called me 2 weeks later and wanted 900 dollars because of something about the pay off they should have known all this before I left I have bought 7 vehicles from you why did I have to pay for your mistakes I will remember this when I go look for a nother vehicle but your sale is great More
Other Employees Tagged: Scott Daly
August 24, 2025
We purchased a brand-new 2026 Chevy Equinox Saturday night and while we were excited about the vehicle itself, the buying experience was disappointing. The warranty that was promised and explained to us night and while we were excited about the vehicle itself, the buying experience was disappointing. The warranty that was promised and explained to us in the finance office was not the warranty we later received in the paperwork, and the numbers/terms didn’t match what was discussed. We also left without receiving any documentation regarding the warranty, my old license plate or any registration paperwork. Overall, it left us feeling misled and unhappy with how the process was handled. The car however is amazing and exactly what we were looking for. More
Other Employees Tagged: Carlos Moreno
August 11, 2025
Everyone at Van Chevrolet was fantastic and professional! They helped me get into the vehicle I wanted and the process was simple and easy!! Couldn’t be more happier! They helped me get into the vehicle I wanted and the process was simple and easy!! Couldn’t be more happier! More
July 21, 2025
Buenas atenciones estoy satisfecho con el trabajo que me hicieron le voy a recomendar personas hicieron le voy a recomendar personas More
Other Employees Tagged: Ron Daly, Scott Daly, Ahmed Alkhafaji, Rhett Ballard, Devin Marshall, Gerardo Munoz, Chase Bartlett, Cameron Loomer, Morelia Maxwell
July 14, 2025
Wonderful service. Had trouble with the vehicle first day and they through me in front of everyone and had repairs done asap. Was very nice Had trouble with the vehicle first day and they through me in front of everyone and had repairs done asap. Was very nice More
Other Employees Tagged: Cameron Loomer , Chris miller. 5 star
July 04, 2025
outrageously great & fast service, would Recommend to anybody & everyone I come to know, a lot of selection of vehicles, used or new anybody & everyone I come to know, a lot of selection of vehicles, used or new More
Other Employees Tagged: Ron Daly, Scott Daly, Ahmed Alkhafaji, Rhett Ballard, Devin Marshall, Cameron Loomer
June 10, 2025
Very hopeful satisfied with customer service they met my needs in getting a vehicle. Thank you for service needs in getting a vehicle. Thank you for service More
Other Employees Tagged: Gerardo Munoz




