Lucius Ulett
Lucius Ulett at Acura of Berlin

Lucius Ulett

Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

4.6
57 Reviews

Resident of Manchester, CT, family man; appreciate all sports. Dream Team at Acura of Berlin… Love what I do and enjoy lasting relationships with our customers.

4.6

57 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Specialties & Trainings

A1 customer service, making you buying experience one to remember…

57 Reviews of Lucius Ulett

September 28, 2025

Dealership Rating
Employee Rating

The dealership was great. I worked with Kevin. There was no pressure, great communication and overall a very great experience! More

by BRIANNABELIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garcia

Sep 29, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

August 25, 2025

Dealership Rating
Employee Rating

Raj and Lucius were both easy to work with. Very professional and knowledgeable Tom in finance was very patient. Overall I had a great experience with your dealership. More

by PAULINERANKINS65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Navaraj Sankar

Aug 25, 2025

Acura of Berlin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura of Berlin are glad to have you as a customer. Eric Diaz General Manager 860-829-3787

August 06, 2025

Dealership Rating
Employee Rating

This is an efficient and reliable dealership. They have beautiful cars and people who get things done. They care about relationship building with the customer, not just completing a transaction. More

by JUDSON.BURCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Aug 06, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

July 26, 2025

Dealership Rating
Employee Rating

Professional yet relaxed team. Despite a few hiccups on my end, James, Lucius and Tom patiently worked with me through it. And I drove off with my beautiful 2024 Acura MDX! More

by Annette
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Jul 26, 2025

Acura of Berlin responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Eric Diaz General Manager 860-829-3787

July 12, 2025

Dealership Rating
Employee Rating

Very professional. Eric Diaz was very attention to detail in research of the right vehicle. Leo Pascual walk through was very thorough in review of all the processing o More

by JGUZ247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

June 19, 2025

Dealership Rating
Employee Rating

I was pleased with the service received at the dealer, especially the camaraderie provided by Raj. I trusted Raj's knowledge about the car and made me feel comfortable with the purchase. More

by CCSU1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Navaraj Sankar

Jun 19, 2025

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

June 05, 2025

Dealership Rating
Employee Rating

Buying a certified pre owned vehicle was a smooth process with Acura of Berlin. Everyone was pleasant to work with and we drove away with a new car within a week of finding it. More

by Brian.campbell017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

June 03, 2025

Dealership Rating
Employee Rating

Our son loves his Acura TLX he would buy another one when the time is right More

by Ronald.michaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

May 15, 2025

Dealership Rating
Employee Rating

I went in and expressed interest in an Acura TLX and test driving one, and I was met with a “no you can’t do that, are you buying one or not!?” Response from this individual. Got completely taken off guard b More

by Good Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2025

Acura of Berlin responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Diaz General Manager 860-829-3787

May 08, 2025

Dealership Rating
Employee Rating

May 6 2025 I purchased 2025 Acura MDX A Spec. Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to s More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

1
...

Dealership Inventory (176 Vehicles)

used 2025 Honda Accord Hybrid car, priced at $30,988
2025 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2025 Acura TLX car, priced at $52,195
2025 Acura TLX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2022 Jeep Grand Cherokee L car, priced at $32,498
2022 Jeep Grand Cherokee L
used
Metallic exterior
Automatic
Four-wheel Drive
used 2023 Acura Integra car, priced at $26,058
2023 Acura Integra
used
Performance Red Pearl exterior
CVT
Front-wheel Drive
used 2018 Acura ILX car, priced at $16,963
2018 Acura ILX
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
used 2025 Honda Pilot car, priced at $47,984
2025 Honda Pilot
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive