Lucas England
Lucas England at Heiser Chevrolet

Lucas England

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.6
72 Reviews
4.6

72 Reviews

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72 Reviews of Lucas England

August 11, 2025

Dealership Rating
Employee Rating

They do what they promise and offer advice but not pushy. Appointments are on time as scheduled.No dear in the headlights when I show up. More

by spedBo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 11, 2025

Dealership Rating
Employee Rating

Very pleasant and attentive to my concerns not like my dealings with Holz Chevy if I buy Chevy again it will be Heiser More

by johnbrzycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2025

Dealership Rating
Employee Rating

They were wiling to give us the car we wanted and took into consideration our dealership loyalty and available cash. More

by WISKYONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 04, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you had a positive experience with the Heiser team. Thank you for your loyalty and business. We hope to see you again in the future for any vehicle or service needs!

Aug 04, 2025

WISKYONE responded

If Lucas is our service advisor it will be done right.

July 21, 2025

Dealership Rating
Employee Rating

They did a great job. Were very prompt and helpful with all I needed. The way I was treated, the communication and the work that was performed as all top notch. Only place More

by Nicholas_Strebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Myzska , Kyle Maas

Jul 24, 2025

Heiser Chevrolet responded

Dear Nicholas, Thank you for highlighting one of our employees who made your experience so positive! We appreciate your business and look forward to servicing your Corvette again in the future!

July 18, 2025

Dealership Rating
Employee Rating

Service was good, pro from in timely manner and the vehicle was clean. Only one thing had to go back to dealership due to tire rotation reboot was in unsuccessfully and they had to redo.. More

by wsj1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Heiser Chevrolet responded

Dear Valued Customer, We want to apologize that you had to make a return trip to the dealership. However, we're really glad that you are overall satisfied with your service. We greatly appreciate your business and look forward to your next visit!

June 14, 2025

Dealership Rating
Employee Rating

I asked Lucas a question about my check engine light being on I asked if it’s urgent to get looked at he said shrugged and said “I don’t know it won’t leave you stranded on the side of the road” he was More

by Abartsch1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 16, 2025

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com so we can better understand what happened during your experience.

June 03, 2025

Dealership Rating
Employee Rating

I have used Heiser Cheverolet for my maintenance needs on my previous Silverado and the service has always been outstanding. Hence, my reason for returning and buying my new Silverado from them. My salesman, More

by kopesrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Steven Shelton

Jun 03, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad to hear this! Thank you for your business and congratulations on your new Chevrolet Silverado!

May 20, 2025

Dealership Rating
Employee Rating

They listen to your concerns and go out of their way to help you. They’re very courteous, employees and friendly. Happy employees make happy customers. More

by carl.kjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy five stars

May 20, 2025

Heiser Chevrolet responded

Dear Carl, We're so glad to hear about your positive experience with the Heiser team. Thank you for your business. We look forward to your next visit!

May 20, 2025

Dealership Rating
Employee Rating

I live in Greenfield and there is a closer Chevy dealer to my house. I used them once and wasn’t impressed. So now I drive a little farther for better customer service. I used your service department as we More

by carl.kjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Worked with Andy and a body man

May 20, 2025

Heiser Chevrolet responded

Dear Carl, We're so glad to hear about your positive experience with the Heiser team. Thank you for your business. We look forward to your next visit!

May 14, 2025

Dealership Rating
Employee Rating

car wash seems to be broken evert time I bring my vehicles in for service. More

by bagab_7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Elertson

May 19, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for providing us feedback on what could be improved during your service experience. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit. Matthew Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

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