Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Lou Machado
Lou Machado at Downey Hyundai

Lou Machado

Parts Manager

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

Contact Me
4.1
22 Reviews
4.1

22 Reviews

Write a Review

22 Reviews of Lou Machado

October 08, 2025

Dealership Rating
Employee Rating

Very good, very quick, clean punctual great quality service The work is there coordinated with each other and very helpful. All smell good accommodations hello More

by Goodlovermary267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haciel Caro

Report | Print
Oct 08, 2025

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 25, 2025

Dealership Rating
Employee Rating

Everytike I go they never do a good job. The last time they replaced my side view mirrors and scratched the car. I took it back and they did not want to take responsibility for it More

by Vet323tech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

Report | Print
Sep 28, 2025

Downey Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 12, 2025

Dealership Rating
Employee Rating

Great service fast we where in and out sale went fast have not complains I was impressed More

by medranoshelina100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Malhotra, Tony Bui

Report | Print
Sep 12, 2025

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 09, 2025

Dealership Rating
Employee Rating

Had a good experience with my service adviser Christian kept me updated on my vehicle progress thank you for everything More

by anibarra90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez

Report | Print
Sep 09, 2025

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 08, 2025

Dealership Rating
Employee Rating

Great friendly customer service, it was early when I went in and everyone was so welcoming. More

by LMZAPATA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

Report | Print
Sep 08, 2025

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

Dealership Rating
Employee Rating

I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa More

by IVETTERODDA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

Report | Print
Aug 18, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

Dealership Rating
Employee Rating

Enjoyed the purchase experience. No pressure experience . Mohamad was the best great follow through on every aspect of the sale. More

by jackson.ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Malhotra, Tony Bui, Alainea Butler

Report | Print
Aug 18, 2025

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

May 28, 2025

Dealership Rating
Employee Rating

Nice place attractive men . great coffee and appetizers. Great customer service. Keep up the good work More

by CARLVILLANUE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 30, 2025

Dealership Rating
Employee Rating

Very good Customer service. I would recommend this dealership with my friends everything was excellent. More

by CANELA1069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Anthony Morales , Vanessa Armijo

Report | Print

April 06, 2025

Dealership Rating
Employee Rating

Horrible experience will never buy a car from your company again Service sucks and Downey facility was the worse More

by EROPZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor , Alex Abarca, Victoria Cueva

Report | Print
1
2
3

Dealership Inventory (1037 Vehicles)

2025 Hyundai IONIQ 5
new
Atlas White exterior
Automatic
Rear-wheel Drive
$40,990
View Details
2025 Hyundai Elantra
new
Serenity White exterior
Automatic
Front-wheel Drive
$23,420
View Details
2025 Hyundai Sonata
new
Serenity White exterior
Automatic
Front-wheel Drive
$28,890
View Details
new 2025 Hyundai Elantra car, priced at $26,655
2025 Hyundai Elantra
new
Fluid Metal exterior
Automatic
Front-wheel Drive
$26,655
View Details
2025 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
$31,470
View Details
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
$58,725
View Details
View All Inventory