Logan Koss

It was a wonderful experience with everyone at neillo Volkswagen. They listened and respected me and I ended up with exactly what I wanted. Volkswagen. They listened and respected me and I ended up with exactly what I wanted. More

by Kelly D Verified Customer Verified Customer

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All of the staff at Niello went above and beyond to help me find the perfect vehicle to suit my needs. Their helpfulness and attentiveness made the process smooth and seamless. The staff were professional, me find the perfect vehicle to suit my needs. Their helpfulness and attentiveness made the process smooth and seamless. The staff were professional, welcoming, and knowledgeable. Outstanding customer service. I will be returning for future purchases and recommending the dealership to family and friends. More

by RFOURNIER212 Verified Customer Verified Customer

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I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More

by parsa Verified Customer Verified Customer

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I do not see Jordan on the list of employee to rate, I would give Jordan a 5 star rating. The entire team did an outstanding job. would give Jordan a 5 star rating. The entire team did an outstanding job. More

by GRACELAZARD2 Verified Customer Verified Customer

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I had a much better experience here buying my car than I expected. The haggling was less than desirable since the first offer we got was for MSRP, but in the end we were able to negotiate a deal that I am h expected. The haggling was less than desirable since the first offer we got was for MSRP, but in the end we were able to negotiate a deal that I am happy with. More

by NICOLEMARTINEZ0 Verified Customer Verified Customer

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I would like to thank Jose, Andrew, Alex, Ray and Logan for all their help. They all made the experience wonderful and easy without ever making it feel forced, rushed or that I was just a number. I’m excit for all their help. They all made the experience wonderful and easy without ever making it feel forced, rushed or that I was just a number. I’m excited to be a part of the family now and look forward to bringing my car in for service and maintenance as needed. More

by ADAM.B.CINTRON Verified Customer Verified Customer

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This was the most positive car purchase experience I have had in my entire life! From the moment Nathan picked up the phone to help me make an appointment to the next afternoon when he helped me purchase the had in my entire life! From the moment Nathan picked up the phone to help me make an appointment to the next afternoon when he helped me purchase the car of my dreams, he was kind and patient. I appreciate his hard work as well as Will in financing and manager Logan's ability to help me find a price I could afford in a crisis time. More

by czoogal Verified Customer Verified Customer

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Excellent friendly and honest service. Negotiations went smooth and never felt pressured into something we didn't want. They helped us find a car that checked every single box color make Negotiations went smooth and never felt pressured into something we didn't want. They helped us find a car that checked every single box color make trim package perfectly. More

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Tevin was absolutely amazing! Service was top notch, he explained everything and answered all of my questions all while being honest. Service was top notch, he explained everything and answered all of my questions all while being honest. More

by R.JESSICA5 Verified Customer Verified Customer

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I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I couldn't be happier. I refuse to go anywhere else because Arden offers the best customer service and always delivers exceptional care. More

by REHNAZALI Verified Customer Verified Customer

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