Lito Bautista
Lito Bautista at Norm Reeves Honda Superstore - Huntington

Lito Bautista

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Lito Bautista

August 26, 2025

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Employee Rating

Sales didn’t fill up vehicle like they said. 5hr drive home no bueno!! Cruise control not adaptive like they said!! More

by bbuyuklian
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez , Christian

Aug 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, we're sorry you were disappointed by your recent experience. Your satisfaction is our top priority, and we'd welcome the opportunity to look into your situation, including your adaptive cruise control. Please contact Sam Jaber at Sam.jaber@normreeves.com with your information so he can assist. Thank you.

August 13, 2025

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SORRY, we don't know who Hunter Hall is, so left that blank. Layla is a gem of a salesperson. Very pleasant and easy to work with. Layla, Ted, John, Tito and Kelsey made our sales experience exceptionall More

by charlenehanrahan
Sales Price Transparency
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Recommend Dealer
Yes
Aug 13, 2025

Norm Reeves Honda Superstore - Huntington responded

Charlene, that cast delivered a five-star performance! Layla, Ted, John, Tito, and Kelsey all love helping customers feel comfortable and delighted, and they’ll appreciate the applause. Come back for the encore anytime. We’ll have the stage set.

August 08, 2025

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No pressure, just honest negotiations. Professional finance people who want to service, not just push paperwork around. More

by FrankM
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Recommend Dealer
Yes
Aug 11, 2025

Norm Reeves Honda Superstore - Huntington responded

Appreciate you taking the time to share this, Frank. Honest, customer-first service is what we strive for, and we’re happy it showed during your visit. Thanks for putting your trust in us.

August 02, 2025

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Alex and the team made feel welcomed and never pressured. Alex Santos was knowledgeable, friendly and patient with all my questions regarding the vehicle. He went above and beyond by staying past closing hou More

by Cargueta2064
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Recommend Dealer
Yes
Aug 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi there! Alex Santos and the team are excited to hear you felt welcomed and supported. Staying past closing and hand-delivering keys? That’s Alex! Thanks for recognizing his hospitality.

July 29, 2025

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Initially we spoke with Carlos Herrera and when I returned he was not available so he recommended we work with his partner Jason Pouncil. Jason was professional, did not pressure us on anything and w More

by Deremoore
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Herrera, Jason Pouncil

Jul 29, 2025

Norm Reeves Honda Superstore - Huntington responded

Carlos, Jason, and Lito are delighted to hear that they could guide you smoothly to your new CR‑V Touring. It’s our goal to make every step transparent and comfortable. Congratulations on your 2026 model, and we look forward to serving you again!

July 26, 2025

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Isaiah was great to work with from start to finish. He was friendly, consistent with communication, and made the process seamless. I appreciated his helpful nature and transparency. If you’re looking t More

by Ilona Houghton
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Valencia

Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Ilona, we’re thrilled Isaiah kept communication seamless and friendly from start to finish. Thanks for trusting him with your car search. Enjoy your new ride, and stop by anytime!

July 25, 2025

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Met with Isaiah to look at and purchase a used car. Hands down the best interaction I had with a salesperson during my search for a vehicle. He is respectful of your time, personable, and willing to le More

by dudewithcar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Valencia

Jul 25, 2025

Norm Reeves Honda Superstore - Huntington responded

You’ve just given Isaiah a gold star in the salesperson hall of fame! He’s all about letting you take that extra lap to feel confident. Thrilled he made your search the best interaction around!

July 10, 2025

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Came in late as I thought the dealership closed at 9pm, but Alex was still willing to help show me a truck I was interested in. Alex and Lido were very helpful and friendly. Transparent with pricing, wen More

by Johnsonle0308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks for rolling in and leaving with a smile! Alex and Lito are thrilled they could help. If anyone’s hunting a great deal, let them know we’re here to help!

July 09, 2025

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Alex was great, super fast and easy going and made the process so easy. Great transparency and communication and made sure we were taken care of! We came late but Alex greeted us with open arms and made s More

by Jamesrn2k17
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alex Santos Reyes

Jul 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks a ton for the 5-star feedback! Alex loves making late‑night car dreams come true. Drive safe and pop back anytime you need us!

July 06, 2025

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Everyone at this dealership was extremely kind and helpful, especially Alex and Jonathan. They are very upfront regarding essential information and place customers first before sales. Alex and Jonatha More

by Leyna.dao560
Sales Price Transparency
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Recommend Dealer
Yes
Jul 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Leyna, hearing how Alex and Jonathan put you first makes our day! We love making first‑time buyers feel like family—and we’re honored to be part of your family’s car‑buying story. Swing by again anytime, and we’ll roll out the red carpet once more!

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