Lisa Valle | Page 2

Naycolle was great to work with. She was very professional, and at the same time treated like good friends. She was very helpful and made the process of purchasing a car a pleasure She was very professional, and at the same time treated like good friends. She was very helpful and made the process of purchasing a car a pleasure! More

by schefjeff Verified Customer Verified Customer

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I had a great experience at BMW of Sarasota. From the time I contacted the dealership to request availability were selling to the final transaction, everything was seamless. Lisa is awesome! She From the time I contacted the dealership to request availability were selling to the final transaction, everything was seamless. Lisa is awesome! She has excellent customer service and was always available whenever I had questions. Talal was great as well and helped to make my purchase transaction smooth and timely. I also want to thank Shawn for his willingness to work out a deal with me. I am loving my BMW X1—it looks very clean, no scratches, no visible marks, low mileage, and an excellent purchase price. More

by swtgapeach91 Verified Customer Verified Customer

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We purchased the car from out of state Osman Sir was our sales contact he was knowledgeable of the process and did a great job explaining it to us. Lisa Valle also assisted and was a great help. On the busi sales contact he was knowledgeable of the process and did a great job explaining it to us. Lisa Valle also assisted and was a great help. On the business side we worked with Hassan E Hakim. Also knowledgeable and patient explaining the process. It goes with out saying all three are the utmost professionals. Highly recommend working with these three and BmW Sarasota More

by Jrjesso0 Verified Customer Verified Customer

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Our Sales person Osman and finance manager David were great. I highly recommend them and will be back to do business with them in the future. great. I highly recommend them and will be back to do business with them in the future. More

by damianov1951 Verified Customer Verified Customer

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Late Sunday March 16th I inquired about a vehicle for sale through Their online chat the car was listed for sale without pictures, as I live a few hours away pictures are important. The chat was of no as sale through Their online chat the car was listed for sale without pictures, as I live a few hours away pictures are important. The chat was of no assistance. Monday the 17th I sent an email again asking for pictures. I promptly received a reply at 12:42 pm stating that a sales consultant would get with me. By 6:46 pm the same day I had not been contacted so I sent a reminder email that I was still waiting. At 6:58pm I was told that the car is still available and it was going through a reconditioning process, still no pictures were sent. At 10:12 pm still on Monday I received an email from a different Sales person stating that I would received pictures tomorrow. On Tuesday Morning at I received an email stating that the car I was interested was sold on Monday Morning. The car was sold hours prior to me me being told it was still available. On Wednesday March 18 at 1:59pm I received an email about a pricing change alert on the car. The same vehicle that I was informed was going through a reconditioning process and was still available but had actually been sold many hours prior. On Friday March 21st at 1:00pm I again received an email on a pricing alert change on the vehicle I had inquired about that had been sold on Monday morning. This is prime example of extremely poor customer service, and one of the may reasons car salesman and dealerships are loathed by many consumers. More

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Osman very good job Very nice and excellent job he explains everything about the car explains everything about the car More

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Professional, knowledgeable and helpful were the staff at BMW. Made buying a car enjoyable and effortless. BMW. Made buying a car enjoyable and effortless. More

by visage63 Verified Customer Verified Customer

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Great office, great people, and great experience! ! Everyone was really easy to work with. Would work with this dealer again. ! Everyone was really easy to work with. Would work with this dealer again. More

by jackd.seal Verified Customer Verified Customer

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Es muy especial con muy buena atención y un servicio de primera lo recomiendo a mis amigos primera lo recomiendo a mis amigos More

by Marbelysandinoleyva4 Verified Customer Verified Customer

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Always helpful. Jonathan helped me in a very professional manner and went out of his way for me. Looking forward to many more years with you guys Jonathan helped me in a very professional manner and went out of his way for me. Looking forward to many more years with you guys More

by jrhoder Verified Customer Verified Customer

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