Lisa Pugh

Lisa is the GOAT! !! And Malcolm, they both went above and beyond to complete this deal. Their impeccable customer service makes this the best experience I've ever had. !! And Malcolm, they both went above and beyond to complete this deal. Their impeccable customer service makes this the best experience I've ever had. Lisa is very considerate of your time and ensures you're in and out efficiently. If you are in need of a vehicle, I highly recommend visiting Lisa and Malcolm. They will take care of you and answer all your questions and concerns. Overall, this experience was definitely a 5-star. I love my 2025 Nissan Sentra Premium SV. Thank you both for all your help!!! More

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lisa did a great job with telling me everything that was going to happen upfont. she was very patient and understanding with me. Bill kay nissan had a vast selection of cars as well. im very pleased with th going to happen upfont. she was very patient and understanding with me. Bill kay nissan had a vast selection of cars as well. im very pleased with the service. More

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Lisa was so great. She helped me after no other dealership could. I’m so grateful for her .she made this process so easy. She helped me after no other dealership could. I’m so grateful for her .she made this process so easy. More

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Bill Kay dealership has great and friendly staff. Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and profession Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and professional. Very welcoming and awesome dealership 👍🏾👍🏾 More

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Very good person, very helpful and try to help you the best way she can. It was a great experience meeting Lisa Pugh! best way she can. It was a great experience meeting Lisa Pugh! More

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Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able to resolve to everyone's benefit. Truly appreciate the extra mile to satisfy a customer! Love the car and I'll be back!! More

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I went in with my mind already made up about which car I wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. More

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Tim and Lisa were extremely professional, compassionate, and completely had my best interests in mind! and completely had my best interests in mind! More

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The dealership as a whole is ok. The interest rates were a bit high but the salesperson I spoke withe Lisa was very helpful. There were some unsafe practices of moving cars in and ou The interest rates were a bit high but the salesperson I spoke withe Lisa was very helpful. There were some unsafe practices of moving cars in and out with customers in the surrounding area that were in my opinion dangerous and hazardous being that gas fumes were in the dealership while people were trying to get paperwork done. More

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This Dealership have been working with over 12 years and the service has been stellar. the service has been stellar. More

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