

Dealership Experience
2 yrs, 1 mo
Industry Experience
2 yrs, 1 mo
Languages Spoken
English
27 Reviews
Write a Review27 Reviews of Lisa O'Neal
August 14, 2025
I had an issue with my 2023 Ford Explorer that I recently purchased from Jack Kain. I spoke with Bob and Dave and they had service fix it for me, at no cost to me. They didn't have to. We've been a customer purchased from Jack Kain. I spoke with Bob and Dave and they had service fix it for me, at no cost to me. They didn't have to. We've been a customer for a long time and take all our vehicles there for service. It's reasons like this, that we keep coming back. They truly value their customers and do what it takes to keep them happy! More
Other Employees Tagged: David Griffith
August 10, 2025
Everything was fine! My issue was resolved in a short visit. The car is there again for service. My issue was resolved in a short visit. The car is there again for service. More
Other Employees Tagged: Chris Norris, Brad Baylor, John Tackett, Teresa Rynard, Janet Jones, Becky Fister, Kaitlyn Hudson, Abbey Ross
July 15, 2025
The staff as so very nice to us! Please make sure you know the Mechanic was so nice and professional! He did a great job and hope his supervisor is aware for our daughter’s 2016 VW Please make sure you know the Mechanic was so nice and professional! He did a great job and hope his supervisor is aware for our daughter’s 2016 VW Jetta. More
Other Employees Tagged: Brad Baylor , The mechanic who helped with 2016 VW Jetta
July 04, 2025
It is extremely disappointing to take your vehicle in for warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I ha warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I had a video of it happening, but when I returned the next day with the video, they started to tell me that they'd have to see it for themselves. They finally agreed to order the offending part. It's not just this dealership, but that doesn't make it less disappointing. More
June 24, 2025
The Service Writer and the guy that picked my car up, along with the Manager are 10/10. along with the Manager are 10/10. More
Other Employees Tagged: Chris Norris, Brad Baylor, John Tackett, Teresa Rynard, Janet Jones, Becky Fister, Kaitlyn Hudson, Abbey Ross
June 21, 2025
Very friendly and amazing employees and service. I bought and have my car serviced at Jack Kain for the family friendly dealership I bought and have my car serviced at Jack Kain for the family friendly dealership More
Other Employees Tagged: Chris Norris, Donna Sturgeon, Brad Baylor, Janet Jones, Becky Fister, Kaitlyn Hudson, Abbey Ross, Vickie Kain-Fister, Lynda Cunningham