Lisa O'Neal
Lisa O'Neal at Jack Kain Ford Inc.

Lisa O'Neal

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

Contact Me
4.8
27 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

4.8

27 Reviews

Write a Review

27 Reviews of Lisa O'Neal

August 15, 2025

Dealership Rating
Employee Rating

All went well very professional in all areas and make the process very easy. All did a great job More

by tmoney_2216
Service Price Transparency
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Recommend Dealer
Yes

August 14, 2025

Dealership Rating
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I had an issue with my 2023 Ford Explorer that I recently purchased from Jack Kain. I spoke with Bob and Dave and they had service fix it for me, at no cost to me. They didn't have to. We've been a customer More

by rhondapeavler
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Griffith

August 10, 2025

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Everything was fine! My issue was resolved in a short visit. The car is there again for service. More

by caldarafarm@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2025

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Lisa, Will, and the rest of the team who worked on my Bronco did an excellent job install my Ford Performance 40” light bar. Thank you. More

by robhatton76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will Hall

Aug 06, 2025

Jack Kain Ford Inc. responded

Thank you for taking the time to leave a positive review! Our team is motivated to give high quality and professionalism. We appreciate you and your business!

July 22, 2025

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OK dealership. I do think I was overcharged for the work they did. Parts person was very helpful. More

by Redlion6
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Recommend Dealer
Yes

Other Employees Tagged: Will Hall

July 15, 2025

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The staff as so very nice to us! Please make sure you know the Mechanic was so nice and professional! He did a great job and hope his supervisor is aware for our daughter’s 2016 VW More

by jdogwitten
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Recommend Dealer
Yes

Other Employees Tagged: Brad Baylor , The mechanic who helped with 2016 VW Jetta

July 04, 2025

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It is extremely disappointing to take your vehicle in for warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I ha More

by JWP
Service Time
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Recommend Dealer
No

June 24, 2025

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Truck was serviced earlier than expected and completed in an efficient time period. Services were clearly explained and great customer service. More

by racheld61
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Thank you for bringing your business to us Rachel! We appreciate your business.

June 24, 2025

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The Service Writer and the guy that picked my car up, along with the Manager are 10/10. More

by Gtkelly1968
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Glad to hear it and thank you for using our Pickup/Delivery service. We truly appreciate your business, please let us know when we can be of service again.

June 21, 2025

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Very friendly and amazing employees and service. I bought and have my car serviced at Jack Kain for the family friendly dealership More

by beckydcunn1963
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Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

We really appreciate your continued support, without customers like yourself we wouldn't be in Versailles the last 65+ years. Thank you Becky!

1

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