Employee Video
138 Reviews
Write a Review138 Reviews of Lisa Avola
July 05, 2013
My experience at Kelly Infiniti was excellent. Everyone that we met with was friendly, professional and helpful. We felt like we were treated well on every visit. Chris was our main contact and he follow that we met with was friendly, professional and helpful. We felt like we were treated well on every visit. Chris was our main contact and he followed up and answered our questions without making us feel harassed. The entire team was easy to work with and we look forward to our continues relationship. More
Other Employees Tagged: Adam Hoyt, Ken
May 17, 2013
The best experience I have ever had at any car dealer! Leagues above any other Infiniti dealer in the Boston area! I was able to purchase my car with little effort, waiting and everyone from Cong (our sa Leagues above any other Infiniti dealer in the Boston area! I was able to purchase my car with little effort, waiting and everyone from Cong (our sales rep) to Dave (Sales manager) were great to work with! I plan on bringing my new G to get serviced as well as my wifes JX. I will be a life long customer of Kelly Infiniti! Thanks! More
Other Employees Tagged: Dave Coogan
April 04, 2013
I was very happy when I received the letter to be able to get out of my lease and get into an SUV. The first person who made contact was Daniela. She was polite and return info in a very timely manner. Next get out of my lease and get into an SUV. The first person who made contact was Daniela. She was polite and return info in a very timely manner. Next we met with Cong who we had met in the winter. He is very nice, business like and knowledgable too. Again things moved along very well. I also met with Dave and agian very professional. Lisa also was very pleasant too. All and all a very good experience at Kelly ! I am very happy to have such a nice car to drive my grandsons in ! More
Other Employees Tagged: Dave Coogan
May 04, 2012
Matt went above and beyond his salesman role, he's a honest person who has great product knowledge , he was always available to answer a question , and was great a following through. I will be back to b honest person who has great product knowledge , he was always available to answer a question , and was great a following through. I will be back to buy another infinity in the future and I hope Matt is still here to deal with. Lisa Avola is a fixture at the dealership, always smiling and real . Its my second infinity purchase and Lisa has always been helpful and friendly on both deals. Hats off to brian Kelly and his team . Great job well done. Thanks Frank McCormick President & CEO McCormick Kitchens O: 781.231.4200 f: 781.231.4270 c: 978.538.0127 More
May 02, 2012
I rate Kelly Infiniti a perfect 5 because they did everything right. My wife and I are returning customers to Kelly Infiniti. From the time we walked into the dealership and until we left, we were n everything right. My wife and I are returning customers to Kelly Infiniti. From the time we walked into the dealership and until we left, we were not pressured at all. Jason Piazza was our Sales person. Jason has to be one of the sharpest individuals @ Kelly Infiniti because he knew every answer to all my questions asked bout the 2012 G37X car. He was very professional as well as very detailed from the beginning to end. He also was professional while the negotiations were going on. If I were to recommend a Sales person, I would recommend Jason @ Kelly Infiniti. One other highlight about Jason, his quick repsonses on email. If I had a question, he quickly responded with an answer. Although Jason was my Sales person, I like to say thank you to the whole team we came in contact with, Lisa, Carl, and George. I know if I had any issues with our current vehicles, Kelly Infiniti would be there to help. My wife and I are very happy to say that we bought our car from Kelly Infiniti. I look forward to doing furture business with this Dealership. Thank you! More
April 25, 2010
My wife and I bought Infiniti's from Kelly years ago and had an incredible experience. Unfortunately my wifes car had a transmission issue (a QX4), and the dealer replaced it in two days, provided a lonaer, had an incredible experience. Unfortunately my wifes car had a transmission issue (a QX4), and the dealer replaced it in two days, provided a lonaer, cleaned the car up like new, and gave us a $0 bill. That's service! We recently moved back to the Boston area and I went right back to Kelly Infiniti. I walked in, was great by the sales manager Lisa Avola, she immediately gathered a little info on me and introduced me to Kyle Mosley, who put me in the exact car I wanted and ended up buying. Due to travel all of my negotaiations were via email, I shot them a few comps, and they beat them. I got a great deal, got financing with Meegan Best done in about 15 minutes, and was treated with the respect i execpted from my prior dealings with Kelly. More
Other Employees Tagged: Kyle Mosley
January 12, 2010
I had previously posted a poor review of Kelly Infiniti due to some recurring scheduling issues I had with their service department. Since my last review, both the Dealership GM and the Service Manager hav due to some recurring scheduling issues I had with their service department. Since my last review, both the Dealership GM and the Service Manager have gone out of their way to improve my experience, and make sure the isseus will not happen again. I have had two service visits since my last review, and bot were perfect, from scheduling, completion, and communication. My sales experience with Kelly has always been good, and now that the service experience has improved significantly, I would not hesitate to recommend them to and Infiniti owner, or potential purchaser. More
Other Employees Tagged: Brian Heney, Lisa Avols, George Sprague, Brian Heney, Dave Barry

