Linda Tague | Page 25

While I would like to write a positive review, I can not. I had my 2014 S550 serviced on 10/30. The car had stopped and they said that I needed 2 new batteries and a new starter. I proceeded with the service I had my 2014 S550 serviced on 10/30. The car had stopped and they said that I needed 2 new batteries and a new starter. I proceeded with the service. Exactly 1.5 months later my car stopped stopped again on the NJ turnpike in the late evening as I was headed out of town for the holidays. The car was towed to MB of Princeton. I was told that I the car needed a new engine b/c there were metal particles in it. My service person said that I could get a refurbished engine for at least $27K and that would not include labor. I asked what the other alternatives were and my she aid that they could "dispose" it. Moments later she said I could also trade it in and speak to someone in sales. I thought, "What value would a car have that was apparently 'disposable?" Some time later during my visit, I responded that I may ship it to my family and have them handle it. My service provider responded that it would really be a waste since nothing could be done with the car. I shipped the car. I got it fixed. The issue was that the relay burned out. If a starter goes out, you check the relay as it may need to be replaced as well. Apparently-- based on my bill/labor from October, this was not done. As a result, my life was put at risk on the NJ turnpike. The car is in PERFECT condition. After my first visit at MB Princeton they even said that the car was in great condition to be a 2014. I think they saw my out of state tags and tried to take advantage of me. But I actually lived in Jersey. Further, my immediate family has been loyal MB customers for 40+ years. We know how to take care of our MBs-- apparently much better than the MB of Princeton. This is truly disappointing. I've already shared this with my local MB dealership and plan to file an official complaint. More

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Great customer service and vehicle was wash and vacuum upon returned. Work was completed in a timely manner. Employees were very friendly and respectful. Waiting area was very clean. upon returned. Work was completed in a timely manner. Employees were very friendly and respectful. Waiting area was very clean. More

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Professional, Efficient, friendly service as always!100% Professional, Efficient, friendly service as always! 100% mask compliance and waiting area clean with frequent cleaning observed to ensure customer s Professional, Efficient, friendly service as always! 100% mask compliance and waiting area clean with frequent cleaning observed to ensure customer safety during pandemic Thank you! More

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I came in for a “B” service last week. The turn around time on both check-in and collection was easy and rapid. The work was done efficiently and my car was ready by 4.00pm. time on both check-in and collection was easy and rapid. The work was done efficiently and my car was ready by 4.00pm. More

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Princeton motors always does a great job. They did the work asked for and no more without checking with me. They cleaned my car inside and out and Linda did an awesome job taking care of me. Thanks to a work asked for and no more without checking with me. They cleaned my car inside and out and Linda did an awesome job taking care of me. Thanks to all. More

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Had an excellent first time experience at Princeton Mercedes Benz dealership getting my car serviced and maintained. Thank you!Glad to be a part of the Mercedes Benz family. Mercedes Benz dealership getting my car serviced and maintained. Thank you!Glad to be a part of the Mercedes Benz family. More

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This dealership is excellent. My most recent visit was for a scheduled service with a loaner car. Linda, the service representative is always professional, friendly, and accommodating. for a scheduled service with a loaner car. Linda, the service representative is always professional, friendly, and accommodating. More

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I am impressed by both the people and the technology of this dealership which deliver customer service. The product recall was available sooner than expected and every person I spoke to was positive and he this dealership which deliver customer service. The product recall was available sooner than expected and every person I spoke to was positive and helpful. More

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I've been leasing cars from MB of Princeton for years - mainly because they make it so easy! Tom Knoblock, Jr is awesome and Victor and Linda in service take good care of me. Love it here.... mainly because they make it so easy! Tom Knoblock, Jr is awesome and Victor and Linda in service take good care of me. Love it here.... More

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I always bought in Paramus & used Princeton’s dealership/Linda for service so when I wanted to buy a new car she told me to use ARNO he was great and I did and I was so very happy I did! Arno is dealership/Linda for service so when I wanted to buy a new car she told me to use ARNO he was great and I did and I was so very happy I did! Arno is professional, knowledgeable about all the vehicles but most of all just Really “nice “ love the SUV & defiantly found a new customer for life !! More

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