Lina Kusumowati | Page 21

Lina was very helpful and patient with me as I tried to decide which vehicle to buy. She did follow-up with me each time I was in but did not pressure me. She was very friendly but efficient and figured decide which vehicle to buy. She did follow-up with me each time I was in but did not pressure me. She was very friendly but efficient and figured out what I wanted in a hybrid vehicle. Thanks again I would certainly recommend Toyota of Gladstone to anyone. More

Report | Print

My experience with Lina was great, she was super easy to work with and talk to. Overall, it was a pleasant experience and everything turned out better than I could have expected. work with and talk to. Overall, it was a pleasant experience and everything turned out better than I could have expected. More

Report | Print

Amazing and fast! Love working with the people who helped me. They made it easy and were very friendly! Will definitely recommend to anyone buying used or new. me. They made it easy and were very friendly! Will definitely recommend to anyone buying used or new. More

Report | Print

Lina was very kind and very understanding she made the transaction flow. She did everything she could to get us the best deal. It's an amazing car.. transaction flow. She did everything she could to get us the best deal. It's an amazing car.. More

Report | Print

Lina made us feel comfortable that we bought the right and reliable car for our daughter. She treated us with respect. I will recommend her anytime. Everyone at Gladstone Toyota were helpful and friendl and reliable car for our daughter. She treated us with respect. I will recommend her anytime. Everyone at Gladstone Toyota were helpful and friendly that this is the second time I bought a car there. More

Report | Print

Toyota of Gladstone helped redefine the car buying experience for this family. Since I was driving in from out of state for an excellent price on a car we desired, we were a little weary about the con experience for this family. Since I was driving in from out of state for an excellent price on a car we desired, we were a little weary about the condition of the car, or haggling once there. With minimal fuss, we set up our trade in/deal online, and they nailed it. Lina K. was beyond helpful throughout, from the initial inquiry texts to vehicle delivery. Her professionalism was matched by Vic's ability to get us out the door, listening to what we desired and providing piece of mind. An automobile purchase is not something we take lightly, but it sure is satisfying when it works out like this. More

Report | Print

Lina was extremely kind, informative, and helpful. She answered all of my questions and I never felt rushed or pressured. She made sure she knew just what I was looking for in a vehicle and because of her answered all of my questions and I never felt rushed or pressured. She made sure she knew just what I was looking for in a vehicle and because of her I ended up with the perfect car. Thank you so much Lina!! More

Report | Print

Lina was excellent to work with- friendly, no pressure, flexible working with my crazy schedule, and responsive to texts/calls to check inventory on a vehicle I was interested in to save me time before com flexible working with my crazy schedule, and responsive to texts/calls to check inventory on a vehicle I was interested in to save me time before coming in to the dealership. I did my homework before buying and had already test driven the vehicle I was interested in, but was having a hard time finding the model and option package I was looking for. Once I found one of interest, Lina confirmed the vehicle was on the lot and had it ready for me to drive when I arrived. The sales manager did give me an extremely lowball initial offer on my trade-in, but thankfully I came well prepared with more than one written offer from local dealerships and was able to negotiate to where I was comfortable. Just wish that game playing part didn't have to happen. Amazing how being firm and saying no repeatedly can make the difference of thousands of dollars... Kristen in finance ended up getting me a last minute better rate than I initially selected from my Costco membership, which lowered my payment and got me extended maintenance covered. Extra bonus and appreciation to her! Overall, I was driving off the lot in about 3 hours in my brand new car and have no regrets. Car shopping as a single female is one of my least favorite things to do. But- the experience at this dealership versus one I worked with across town a week prior was like night and day. I was treated with respect, got a great deal, and left without ANY regrets! More

Report | Print

So thankful for you Lina and team - the process was flawless. Appreciate you all for everything, and for trying your best to work with me. You have a customer for life. flawless. Appreciate you all for everything, and for trying your best to work with me. You have a customer for life. More

Report | Print

Lina was excellent! She helped me work through the process and I found the car I wanted right away! Thank you so much! I love my new car. John Hill was also a pleasant presence. I enjoyed my time here process and I found the car I wanted right away! Thank you so much! I love my new car. John Hill was also a pleasant presence. I enjoyed my time here. More

Report | Print