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Levin Hickman
Levin Hickman at Parks Ford Lincoln of Gainesville

Levin Hickman

Service

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.7
204 Reviews
4.7

204 Reviews

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204 Reviews of Levin Hickman

July 29, 2025

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Employee Rating

We put the car in for ac service. We were told nothing was wrong and we’d just have to deal with it. In short, told it to another dealership today and was told it was extremely low on More

by lawsonracing20
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Workmanship
Service Time
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Recommend Dealer
No
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Jul 30, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We did confirm at the time of your visit that the A/C was blowing cold and the system appeared to be operating as designed. That said, I understand your frustration, and I'm truly sorry to hear that your issue wasn't fully resolved while in our care. We’d appreciate the opportunity to review this further and address anything we may have missed. Please don’t hesitate to reach out. We want to make sure you are taken care of. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 24, 2025

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Employee Rating

The dealership keeps you informed, each individual seems very knowledgeable, friendly and helpful ... and they seem to get to your needs as soon as possible!! A very good experience!! More

by libra29
Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

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Jul 25, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad our team took great care of you and kept you well-informed throughout your visit. We truly appreciate your support and look forward to seeing you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 17, 2025

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Absolutely terrible dealership. The service department takes serval trips and days to actually fix something and they also used my car for joy rides as one trip that was 3 days long More

by michaelrodoquino
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Recommend Dealer
No
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Jul 18, 2025

Parks Ford Lincoln of Gainesville responded

I’m very sorry to hear about your experience. While we do sometimes need to test drive vehicles to duplicate concerns and verify repairs, I understand how concerning this situation must feel. I’d appreciate the opportunity to speak with you directly, review what happened, and be your point of contact for any future service visits. Please feel free to reach out to me—I’d like to help make this right. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

Jul 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your concerns—I understand how frustrating and concerning this experience has been. I want to personally apologize for the issues you’ve faced and for the added stress this has caused. This is not the level of service we aim to provide. I’d like the opportunity to inspect your vehicle myself and make things right. Please reach out to me directly so we can set up a time to meet and address every concern you’ve mentioned. I’m committed to making sure your vehicle is safe, properly repaired, and that you feel confident in the service you receive moving forward. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 16, 2025

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The price was too high for oil change and had to wait to pick up truck More

by Terry Parrish
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Recommend Dealer
No
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Jul 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback, Terry. I understand your concerns about the cost and wait time, and I’d like the opportunity to make things right. I’d be happy to offer you a discount on your next service and would like to personally meet you when you come in. Please feel free to reach out to me directly so we can get that set up. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 15, 2025

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Excellent service, very patient and attentive. Followed up with us on all levels of service. More

by MICHELEKENTON
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Recommend Dealer
Yes
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Jul 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad to hear you had an excellent experience and that our team kept you informed throughout the process. We appreciate your business and look forward to seeing you again for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 15, 2025

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We were running late for our appointment; however, we phoned Levin to advise. He put us at ease, and he assured us that our vehicle would be serviced. More

by oscar.goolsby
Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

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Jul 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re glad Levin was able to make the process easy and keep you at ease. We appreciate your business and look forward to seeing you again for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 14, 2025

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Very happy with the people and service at parks ford, will refer them to all my friends. More

by Schaffergn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and for trusting us with your service! We truly appreciate your referrals—that means a lot to us. We look forward to seeing you again when your next service is due. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

July 10, 2025

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Best experience at a Ford repair shop I’ve had in over 30 years of ford ownership. More

by timothy.m.leonard
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re proud to have provided your best Ford service experience in over 30 years. We appreciate your loyalty and look forward to seeing you again for your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 21, 2025

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Employee Rating

Always welcomed with great enthusiasm and Levin makes everything as easy as possible Excellent experience! More

by Matt Benavidez
Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

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Jun 22, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the wonderful feedback! We’re glad Levin made your experience smooth and welcoming. We truly appreciate your business and look forward to seeing you again for your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 20, 2025

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Employee Rating

Incredible service department all around ! I would highly recommend Parks Ford Service department to everyone I know. More

by Mike Godwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis

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Jun 20, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and recommendation! We're grateful for your support and look forward to taking care of you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

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