Leslie Fuentes
Leslie Fuentes at Mark Christopher Auto Center

Leslie Fuentes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Leslie Fuentes

August 01, 2025

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Employee Rating

I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

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Very helpful and nice staff. Would definitely return for more servicing. My car runs beautifully. More

by SELENIA_RAMIREZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo

Jul 28, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Seleina! We're delighted to hear that our staff was helpful and that your car is running beautifully. We look forward to seeing you again at Mark Christopher Auto Center for your future servicing needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 20, 2025

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The scheduling and service were fast and good, also they performed the multi point inspection for any issues with my truck. More

by david.lopezjr1997
Service Price Transparency
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Recommend Dealer
Yes
Jul 20, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, David! I'm glad to hear that you had a fast and efficient experience with the scheduling and service at Mark Christopher Auto Center. It's great that our multi-point inspection helped ensure your truck is in top shape. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2025

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1 of 2 services was somewhat completed. One - AC takes longer to get to cold on hot days. Was not an issue first two years of purchased. Technician stated AC blows cold. Not hot enough in e More

by maxavalos53
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Mark Christopher Auto Center responded

Thank you for your detailed feedback, Max. I appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. I understand your concerns about the AC performance and the issue with the driver-side rearview mirror. It’s important to us that our customers are satisfied with their vehicles. Please consider reaching out to me directly so we can discuss your concerns further and see how we can assist you better. We value your input and aim to maintain high standards in our service. Thank you again for your review, and we look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markc...

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June 21, 2025

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Very accommodating and able to complete service in a reasonable amount of time. It’s refreshing to know I can get service at a dealer and not have to leave my car for a week for a simple repair. More

by stevengrimmer20
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Mark Christopher Auto Center responded

Thank you for your kind review! I'm thrilled to hear that you found our service accommodating and efficient at Mark Christopher Auto Center. It's our goal to make your experience as smooth as possible, and we're glad we could meet your needs. We look forward to assisting you with any future repairs and appreciate your support! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2025

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This dealership is new to me I just moved here from out of state. I’ve dealt with Service Managers Anthony and now Leslie. They both were fantastic. They are professional, knowledgeable and friendly. I’m s More

by Nucks20002000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez

Jun 13, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! It's great to know that you had a fantastic experience with our team at Mark Christopher Auto Center. I am thrilled that Anthony, Leslie, Chris, and Carlos all contributed to making your visit enjoyable. We appreciate your feedback and look forward to serving you again in the future. Please don't hesitate to reach out if you need anything else! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2025

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Great service, thanks for the good communication and the quick service in repairing the rear screen. More

by stevengrimmer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Steven! I am thrilled to hear that you had a great experience with our service at Mark Christopher Auto Center. Our team takes pride in our communication and efficiency, especially with repairs like your rear screen. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

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Quick service and best dealership I been to no issues always kept me updated on all process More

by DIEGO12349
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Recommend Dealer
Yes
Jun 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2025

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Communication during visit was very much appreciated. Communication during visit was very much appreciated. Thank you More

by blanchards4
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Recommend Dealer
Yes
Jun 03, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We’re glad to hear that you appreciated the communication during your visit at Mark Christopher Auto Center. Your experience is important to us, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 01, 2025

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Employee Rating

Very professional I would recommend them to everyone I know, I especially love th f car More

by edrdominguejr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ed! I appreciate your recommendation and am thrilled to hear that you had a professional experience at Mark Christopher Auto Center. It's great to know you especially love the car. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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