Good experience with Leo Rueda from sales staff and good follow-up. Car went from show room to picking up in 90 minutes. Minor concern with car dealt with promptly
I dealt with Leo Rueda to buy my Ford Focus. I was dealing with another huge dealership prior to that but I felt that they were hiding something from me. I met Leo on a friends dinner and after 2 days I bought a car from him. He was non pushy, transparent and gave me an awesome deal. On top of that, he speaks Tagalog fluently.
"Pre-Owned - Nice place to buy a car. "
While I didn't buy a VW, I picked up a great lightly-used preowned car from KnightVW a few weeks back. It was one of the better car purchasing experiences I've had. Leo is laid back, no pressure no hard feelings style about it, which is refreshing. Also dealt with Cody and Yang (sales managers) that were helpful in completing our deal. Car needed a few touchups after the sale and these guys made sure I was happy - they didn't change their friendly tune once the deal was complete. I'd be comfortable buying another car there, or recommending the place to a friend or family. Thanks!
"Bye-bye BMW, hello Tiguan!"
We came into Knight Auto Haus last week when we were starting our hunt for a new car. We were long time BMW customers but wanted a change. Leo (Rueda) talked to us about our needs and we looked at the Tiguan we were interested in. Leo was great with asking us the right questions to get the car we wanted. If he didn't know the answer, he found out right away. He was very accessible and quick to return calls and messages. When we bought the Tiguan Highline R Line the other day, he sat with us and explained all the fun new shiny features the car offered. From Leo, to Yang, Cody and Daniel, the whole experience at Knight Auto Haus was superb.
I will recommend them to everyone!
He answered all my questions so freindly and kind and gives all the options that fits in my budget. I found the good car that im looking for
"Knowledgeable and non-pushy group"
- Blue Tigger
Had a great experience with Leo and Cody at Knight. Both went out of their way to accommodate to our schedules and were always available through text message too. Didn’t promise things they couldn’t follow through on and everyone including Prem in accounting was informative, helpful, but not pushy. What a relief from what I have often experienced in the past at dealerships. Hope to not buy a new vehicle again soo, but if I do, definitely going back!
I purchased a vehicle from them for $16,000. When I looked at the loan from the bank I discovered that they added $4000 worth of extra charges which they neglected to tell me about when I was signing the paperwork.
The car had a check engine light which was promised to be fixed before I picked up the car. After 300km the check engine light came back on with the same code that was suppose to be fixed.
The first day I called her it took 4 hours to return my phone call, Leo (sales) said she would be contacting me "immediately". It took her It took her 4 business days to send me a copy of my receipt. She also sent a copy of another customers receipt with all her personal information on it.. So unprofessional.
I have been trying to contact the finance manager to return these added fees but she is not responding to any of my voicemails.
"great to deal with"
Leo and Cody were great! Made our buying experience great,after a difficult time at the other VW dealership in Winnipeg. Very happy and would recommend them to buy your next vehicle. They really work as a team. The they were great in the business office as well 5 Star team!