Leo Medina

Five-Star Experience at Naples Acura! I recently purchased a vehicle from Naples Acura and couldn’t be more impressed with the entire experience. From the moment I walked through the d I recently purchased a vehicle from Naples Acura and couldn’t be more impressed with the entire experience. From the moment I walked through the doors, I was met with professionalism, genuine hospitality, and a clear commitment to customer satisfaction. Norm, Omar were incredibly knowledgeable, patient, and attentive—taking the time to understand what I was looking for and guiding me through the process without any pressure. They answered all my questions with clarity and provided helpful insight that made me feel confident in my decision. Scott made the finance process equally smooth. He explained everything thoroughly, offered competitive options, and made sure I was comfortable with all the details before moving forward. I truly appreciated how transparent and efficient the entire transaction was. What stood out most was the care and courtesy extended by everyone at the dealership. It didn’t feel like a sales experience—it felt like a concierge-level service. The vehicle was delivered in immaculate condition, and I left feeling not only excited about my new car, but also genuinely valued as a customer. If you’re considering a new or pre-owned vehicle in Southwest Florida, I highly recommend Naples Acura. This team raises the bar for what a dealership experience should be! More

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Horrible service ripoff. Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that was Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that wasn’t even the right size or shape. Tried selling us on 50,000 mile services ( trans flush, injector cleaning, rear differential service and a coolant flush. Our car has 4,000 miles on it and is only 5 months old. Find a better dealership. They are sleazy. More

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I have known Ross for 12 years. I have been an Acura customer since 1996. I have leased cars every 3 years at different dealerships in the northern states. Since I moved to Flori I have been an Acura customer since 1996. I have leased cars every 3 years at different dealerships in the northern states. Since I moved to Florida, Naples Acura has been my dealership. Everyone is friendly and helpful in every situation. Ross is the best general manager I have ever met. He takes care of everything and everyone. A family member who also uses Naples Acura asked me if I had ever been in the service area. I was curious why she asked me that. She said that she had never seen such a clean floor in any car repair shop. Continuing with the Ross Levy review, he is trustworthy. He is like my Acura's personal doctor. And they have the best coffee latte. More

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Marianne is wonderful. She makes the mountains of paperwork She has to go through in order to complete your deal look easy. She makes the mountains of paperwork She has to go through in order to complete your deal look easy. More

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I live out of state and dealt with Francesca over the phone over the course of a few days to purchase a 2020 TLX. She was very responsive via telephone/text, sent multiple videos of the car, and overall phone over the course of a few days to purchase a 2020 TLX. She was very responsive via telephone/text, sent multiple videos of the car, and overall made the purchase incredibly simple. I flew down and the paperwork was prepared and organized to sign. She took the time to show me all the technology during the test drive and even topped off the tank when it was 95% full. I couldn't have asked for a better experience; I highly recommend working with Francesca when looking for an Acura! More

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Great experience, the staff was amazing. Everyone i personally came in contact with was a professional. Thank you Acura . And special thank u to Ross Everyone i personally came in contact with was a professional. Thank you Acura . And special thank u to Ross More

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The Dealership has been very professional in both sales and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as ap and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as appropriate. She builds long term relationships, The service department is neat and clean and exhibit a can do attitude. More

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OUTSTANDING DEALERSHIP. WE'VE TAKEN DELIVERY OF 3 ACURAs IN THE PAST FEW YEARS AND EVERY TIME THEY HAVE TREATED US ROYALLY. KUDOS TO OUR SALESMAN OMAR GONZALEZ, AND TO MA WE'VE TAKEN DELIVERY OF 3 ACURAs IN THE PAST FEW YEARS AND EVERY TIME THEY HAVE TREATED US ROYALLY. KUDOS TO OUR SALESMAN OMAR GONZALEZ, AND TO MANAGER ROSS LEVY FOR TAKING SUCH GOOD CARE OF US. THE SERVICE DEPARTMENT IS 1ST RATE AND WE LOOK FORWARD TO DOING BUSINESS WITH NAPLES ACURA AGAIN IN THE FUTURE. More

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The employees are all eager to listen to problems and help you deal with your concerns with either solutions or a suggested course of action. help you deal with your concerns with either solutions or a suggested course of action. More

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Ross Levy, Sparky Meador and Marianne Sullivan were a dream to deal with. They took amazing care of us. The process was streamlined and the purchase was painless. dream to deal with. They took amazing care of us. The process was streamlined and the purchase was painless. More

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