Lee Grubbs | Page 46

I came in looking for a nice pre-owned vehicle. The selection here is great, they have four levels of vehicles in all price ranges. I ended up buying an Acura TL which I love. The guys were great and n selection here is great, they have four levels of vehicles in all price ranges. I ended up buying an Acura TL which I love. The guys were great and not like your typical sales people. They were very easy going and made sure I felt comfortable and understood everything I was signing. Finance was so quick and hassle free! Would highly recommend this group for their selection and friendliness. More

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My experience with Certified Benz and Beemer started after I had spent a few days car shopping the "traditional" way. I called to see if a car I was interested in was still available and met Jeff. Rig after I had spent a few days car shopping the "traditional" way. I called to see if a car I was interested in was still available and met Jeff. Right from the start Jeff was kind. He explained the car I wanted had just sold, but recommended another similar and equally as nice vehicle. He listened to my needs, then recommended I come down and drive anything ("It's like Disneyland...All the rides are free!") Upon arriving at Certified Benz and Beemer there was one massive difference to my previous weekend's experience: no one met me on the lot, or even in the showroom! I started looking on my own and NO ONE bothered me!! After I had dreamed long enough I went to find Jeff. He was waiting for me, warm and welcoming and it seemed just as excited about finding me a new car as I was. Finding that new car for me was a bit of a challenge. I had no idea what I really wanted. I had never driven a luxury car and wasn't sure which make and features I would enjoy the most. Thankfully their web-site is so easy to use (having the FULL car fax online to view as well as lots of pictures), I was able to narrow it down a great deal. After carefully reviewing those choices I thought I may enjoy, doing my own Kelly Blue Book comparisons and looking at other dealer pricing of the same vehicles; I felt confident that I WANTED to buy from CBB. I brought my choices to Jeff. We test drove a minimum of 4 cars before I was decided, and even then, Jeff never said we had to stop- I did! The transition to price negotiation was not uncomfortable or scary. It was very quick. If anything I made the process more difficult! You see, the cars at CBB are first class for the money. Their pricing is always around WHOLESALE! There didn't have to be negotiations... but I wanted more than I could truly afford. Being a single mom, recovering from divorce and all the nasty things that come with that... This was my rebuilding. The last thing I wanted was to get into something I couldn't afford. I explained this to Jeff and he understood. I suggested to Jeff that perhaps I should look at some of the less expensive options. He said to wait and took my concerns to his managers, although in all honesty- he didn't need to, the deal was great the fist time they presented it... but he worked for MY needs. The GM- Lee, was very kind. In the end, although he's inside the big intimidating glass box, I was invited inside and he and I talked. I explained my situation to him and with his and Jeff's help we found a way to make the deal work for ME! It didn't involve any additional anything from me... Only their kindness and understanding. Somehow they worked it out. Being so tight on my budgeted payment I explained that I wouldn't be affording much from finance (i.e. no extended warranty, etc). Trevor, Lee and Jeff all said 'no problem'. Let's go do your paperwork. No-one tried to sell me a single thing after that! While Trevor and I were doing the financial paperwork, I asked about GAP insurance. I haven't had a car payment in years, and I'd heard when you owe money you need it. Trevor explained to me what it was, what it was for, and why I didn't need it. Trevor typed the VIN# into a program that pulls the cars true market value for the bank to base financing off of. He showed me that I was getting my car at more than $6000 below what the bank valued it at! Therefore, no GAP insurance was needed! Wow! Amazing... I drove home feeling so blessed to find CBB, and Jeff... Upon arriving to see my boys (they are 6)they were in shock! I heard "OMG Mom! This car is flippin' SWEET!" so many times! They were fighting over who will get it when they can drive! lol... I will be back to CBB for my next car purchase, and to purchase an extended warranty when my factory warranty is near expiration. Lee told me the original owner of my car bought it from them... and then came back for a new car; now they were re-selling it to me... I will be that returning, VERY SATISIFIED customer. Thanks Jeff, Lee and Trevor for making this girl's dream car a reality! More

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I was referred to Certified by another satisfied customer who purchased a used car from them. Right of the bat, I felt welcomed (not attacked) and was able to take my time looking around without hassle. Mike who purchased a used car from them. Right of the bat, I felt welcomed (not attacked) and was able to take my time looking around without hassle. Mike S. was quick to make suggestions once I narrowed down what I wanted to test drive & had no problem answering my (somewhat silly) questions. Lee was also very helpful with working out the best possible scenario for my financing without making me feel pressured to buy. I feel confident that I received the best service around & I'm satisfied with my new (used) car!! Thank you! More

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The sales team at Certified is far above the normal when it comes to purchasing vehicles. I say this with confidence due to the fact that I have just purchased my 3rd vehicle through this dealership. it comes to purchasing vehicles. I say this with confidence due to the fact that I have just purchased my 3rd vehicle through this dealership. My sales person JP along with Chris in financing went far above expectations when the dealership did not have the car I wanted to purchase on the lot. They asked me what I wanted and went to work on finding the vehicle. They were in constant contact and sent me updates as to what color and what options did I want on the vehicle. Once they found the vehicle it was like clock work to get everything completed and the deal closed. I even had the pleasure of meeting the owner Jack and he personally inspected my car and told me what was needed to be done before I took possesion of the car. I have purchased over 10 vehicles in my lifetime so far and I have never experienced anything like this in service. In my line of work I deal with service and sales all day long and if I had a team of professionals like the ones that helped me complete this deal, I would be very happy to know that my business will be around for a very long time!!! Thanks Certified for exceeding my expectations!! Calvin More

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I recently purchased an 07 BMW 335i 6 speed manual from certified benz and bemmer. Great car, they had an AMAZING inventory and selection for me to choose from. very hassle free and worked very hard for me certified benz and bemmer. Great car, they had an AMAZING inventory and selection for me to choose from. very hassle free and worked very hard for me to get financed. Everything they told me about the BMW warranty that it still had on the car proved to be true and i was very satisfied. They are a very nice group of guys (and girls) running the place and I would recommend them to anyone looking for a luxury/sports car. There pricing is very competitive. And they do not bug you like other new car dealerships! THANKS GUYS! -Kyle More

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This was the second purchase for me at Certified Benz & Beemer. Once again they were courteous, professional and helped me locate a quality vehicle at a good price. It starts with quality used vehicles r & Beemer. Once again they were courteous, professional and helped me locate a quality vehicle at a good price. It starts with quality used vehicles represented by a top notch Sales Professional ( Kim). Lee,the Dealership< Manager worked with me and Kim dial things in. Fast and efficient serviceis their strong suit. If you want a used car at a competitive price from a dealer that takes an interest in you and the best vehicle for you--- go no further than Certified Benz & Beemer. I'll be back again !!! More

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the reason for my recommendation is a simple one. At certified Benz and Beemer, the staff was knowledgeable and steered me in the right direction for a car that suited all my needs. Greatest prices for certified Benz and Beemer, the staff was knowledgeable and steered me in the right direction for a car that suited all my needs. Greatest prices for a fantastic product. More

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I would highly recommend this dealership to other people. They were very polite and willing to work with me when other dealerships wouldn't or couldn't. They were able to work with my credit and get the numb They were very polite and willing to work with me when other dealerships wouldn't or couldn't. They were able to work with my credit and get the numbers where they needed to be so I could get the car I really wanted. More

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My wife and I had a great Experience a Certified Benz and Beemer. After purchasing the car we had to come back a couple times for minor things and they were handled without question in a very timely manner. Beemer. After purchasing the car we had to come back a couple times for minor things and they were handled without question in a very timely manner. Every employee we had to deal with from finance to management to sales to the shop was done with nothing less than a smile. We are very happy with the car we bought at the price we bought it at. Overall best experience I have had a dealer. Thanks guys Chris H More

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Benz and Beemer have a great selection of used Mercedes and BMWs. I chose a Mercedes E350 to purchase. The vehicle had low miles and the asking price was the lowest I could find for sale in the country per and BMWs. I chose a Mercedes E350 to purchase. The vehicle had low miles and the asking price was the lowest I could find for sale in the country per my internet research for similiar vehicle. Kim greeted me as soon as I arrived to the dealership and was very patient, cordial and knowledgeable regarding the selection of vehicles for sale. Kim let me sort through all the vehicle options I had available, without any pressure. Once the vehicle was chosen, Lee Grubbs worked with me to get the best deal and interest rate for financing. Once the negotiations completed, Chris Barone in Finance professionally and quickly completed my finance package, so I could drive away with my new(used)vehicle. I will certainly check out their selection of vehicles the next I am in the market for a used Mercedes vehicle. More

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