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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
548 Reviews
4.9

548 Reviews

Write a Review

548 Reviews of Layne Ciminel

September 30, 2025

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Employee Rating

Lane is great! He has been that way the entire time he’s been there More

by Edward Quinque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Spitzer Acura responded

Edward, Thank you for recognizing Lane’s consistent dedication and great service! We truly appreciate your feedback and look forward to continuing to provide you with excellent experiences.

September 30, 2025

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Employee Rating

Very friendly dealership. Lyn was very proactive and supportive through the entire sales process. The MDX advance is a very comfortable car with all the features in a luxury c More

by SUNDARAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Laura Colby, Albert Malone

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Sep 30, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 29, 2025

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Employee Rating

I always take my MDX to Spitzer for their excellent service. I trust I am in good hands. More

by Marymarcanio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Malone

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Sep 29, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 14, 2025

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Employee Rating

Layne and crew are always great. Got me in and out while I waited - and honestly I showed up on the wrong day. More

by GREGGJOHNSON703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2025

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 10, 2025

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Employee Rating

Great service overall. All work completed timely inclusing recall item. Service Advisor Layne Ciminel was particularly helpful. More

by mkatich712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2025

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Employee Rating

This is my 3rd Acura from Spitzer. Always experience great customer service. Great people to work with. More

by JLVASALANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynn Osborn, Laura Colby

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Sep 09, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 05, 2025

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Employee Rating

I was headed out of town and my car was due for inspection and some routine maintenance. They had no problem with my leaving the car with them for a week. Layne is top notch! More

by TDWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2025

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Layne is the best! Best service anyone would want; My car was completed in the time he stated!! More

by mlmaffio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2025

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Employee Rating

Great Service! Very Knowledgeable! I have been using Spitzer for 15 years ! Never been disappointed. More

by KLAURENZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Guy, Ryan Capozoli, Keith Knowlson, Dalton Bruni, Laura Colby

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Aug 30, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2025

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Employee Rating

I am very pleased with the customer service I received when getting my car inspected. More

by GREENLIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Aug 29, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

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