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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
557 Reviews
4.9

557 Reviews

Write a Review

557 Reviews of Layne Ciminel

October 21, 2025

Dealership Rating
Employee Rating

My car work was completed on time as promised and the outside was washed. Good job!! More

by TSMONTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Brenda Roithner

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Oct 22, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2025

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Employee Rating

I have had many experiences where I felt like I was being over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. More

by Jpysola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Albert Malone, Jeanine Malone

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Oct 20, 2025

Spitzer Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 15, 2025

Dealership Rating
Employee Rating

Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 15, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

Dealership Rating
Employee Rating

The service department always provides exceptional service (customer/repairs). The employees are extremely knowledgeable and strive to make my experience the best possible. More

by dslamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Oct 14, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2025

Dealership Rating
Employee Rating

Has always been a great place and experience. Quality work and commitment to the customer. More

by Kmscelfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

Dealership Rating
Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Guy, Ryan Capozoli, Keith Knowlson, Dalton Bruni, Laura Colby, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

Dealership Rating
Employee Rating

Service is very pricey. But Layne is great. Never had success buying a car there but I service my vehicle there. More

by barnhart1033
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Oct 07, 2025

Spitzer Acura responded

We are very happy to hear that Layne provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

October 05, 2025

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Employee Rating

This is the only place that I will buy and service any of my current and future vehicles More

by richard.cardimen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Lynn Osborn, Laura Colby, Brenda Roithner

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Oct 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2025

Dealership Rating
Employee Rating

Always happy with the service. Layne was informative and got our vehicle into service and completed when needed. More

by Tannersdad45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 30, 2025

Dealership Rating
Employee Rating

Lane is great! He has been that way the entire time he’s been there More

by Edward Quinque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 30, 2025

Spitzer Acura responded

Edward, Thank you for recognizing Lane’s consistent dedication and great service! We truly appreciate your feedback and look forward to continuing to provide you with excellent experiences.

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