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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Lauren Fusaro

July 29, 2025

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Employee Rating

At first i wasn't pleased. However i had the occasion to come back because the work that was done wasn't up to par. However upon my return Lauren personally saw to it that the More

by Shelleec
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We're glad Lauren was able to personally ensure the work was completed promptly and that your transportation needs were taken care of. We appreciate your patience and the opportunity to make things right.

July 26, 2025

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my visit was quicker than I thought it would be & work was done.. and they did a minor repair for free. 😀 More

by MACEV552@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad your visit was quick and that we could take care of the repair for you. Providing great service and a positive experience is our priority. If you need anything else, don’t hesitate to reach out!

July 23, 2025

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The experience was excellent as usual The car was taken care of in a reasonable time frame More

by KDATT1
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 23, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear your experience was excellent and that your car was taken care of in a timely manner. We appreciate your continued trust and look forward to seeing you next time!

July 22, 2025

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Lauren has been a pleasure to work with. service tech has kept me informed as to needed service which I have been uding More

by ELIZABETHPHILLIPS0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 23, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're happy to hear that Lauren has been a pleasure to work with and that our service technician has kept you well informed about your vehicle’s needs. We appreciate your trust and look forward to continuing to assist you!

July 20, 2025

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The greeting was friendly and my job order was processed efficiently. The time I waited for completion was more than reasonable More

by EDCARLTON
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Workmanship
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Recommend Dealer
Yes
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Jul 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a friendly and efficient experience, and that the wait time met your expectations. We appreciate your visit and look forward to serving you again!

July 10, 2025

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Employee Rating

The service advisor knew exactly what I need when I explained the issues, service tech sent a video of what he found and what need to be done to correct the issues More

by STOP4IT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell, Andrew Bartko

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Jul 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad our service advisor understood your concerns and that the tech’s video helped clearly explain the needed repairs. We appreciate your trust and look forward to serving you again!

July 03, 2025

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Employee Rating

Thank you for your support and fine service your dealership is one of the best in the region More

by dpadwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're honored to be considered one of the best in the region and truly appreciate your support. It’s always a pleasure to serve you, and we look forward to your next visit! 🚗🙌

June 30, 2025

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Very professional I can complain about the service The customer service is great really I have nothing to reproach you and it is always a pleasure to do my car service with you. More

by DIONGUEL724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jun 30, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear that you find our service professional and our customer care exceptional. It’s always a pleasure to assist you with your car service, and we look forward to continuing to provide you with the best experience possible.

June 28, 2025

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Employee Rating

This dealership is very clean ,professional, and workers are friendly. They are always helpful and reliable . More

by RRivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you find our dealership clean, professional, and our team friendly and reliable. We truly appreciate your support and look forward to continuing to provide you with excellent service!

June 27, 2025

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Employee Rating

Lauren from service was fantastic and responded to our concerns. This is the 5th car from DCH Toyota. I highly recommend! More

by CJB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jun 28, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty and for sharing this great feedback! We're thrilled to hear that Lauren provided fantastic service and addressed your concerns. It's an honor to have earned your trust through five vehicles—thank you for recommending us! We look forward to continuing to serve you in the future.

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