"Oil change,put on winter tires"
Always a great experience. I went in for oil change and to put on my winter tires. They go through my car to see if there are any problems so I always feel like my car is serviced well. Also they washed my car which is a nice extra..Very friendly staff..
"Oil change "
Lauren was very nice and welcoming so very friendly
I liked that they had a seating waiting area with a tv and coffee and i saw shay she was nice to talk to
"Excellent as always "
In and out as promised and no surprises. Excellent as always. In the 5 years dealing with Bannister, I have never had an issue to complain about.
"So helpful and no pressure "
We really enjoyed working with the team at Bannister Honda to get the right car for our family. Khoa was friendly and helpful with just the right amount of sales to keep us interested. Shae was fantastic and well organized to make the process pain free! The trade in and pricing options were fair right from the start. They genuinely care about their customers and everyone on staff is so friendly, happy and helpful.
Today the shuttle driver was going to be delayed so Steve Bullock drove me home himself so that I could be on time to pick up my daughter. He is also very pleasant and knowledgable to deal with all the time.
Also, I really enjoy dealing with Lauren Brown who always explains everything very thoroughly and goes the extra mile to try and offer value for cost options. In the last few weeks I have had to change the starter and completely overhaul the air conditioning system for $2500 which I am not at all happy with, but the service that I received from Steve Bullock and from Lauren Brown made the pain a little easier to take.
PS - the shuttle drivers are also very pleasant, especially Dennis!
"Excellent service - very friendly and knowledgable."
I booked an appointment to take advantage of the back to special for service on my 2007 Honda Civic. One of the best Hondas I have purchased. The staff, Lauren, in particular, very personable, helpful and a very "up beat, cheery" young lady. Fabulous customer service.
Roxanne on reception is VERY personable and excellent customer service as well.
Thank you, ladies
Well organized and friendly staff,recall performed in the time they said it would. excellent shuttle service and car was even washed before I picked it up. Usually cringe at the thought of going to any dealership, but the experience at Bannister could not be better.
"Courteous, knowledgable, friendly"
Lauren was awesome. She understands that when one has an older vehicle ones doesn’t necessarily want to spend a lot of money if it’s not critical. She provided reasonable options, I felt she knew what she was talking about. My shuttle driver Dennis was very personable. I will be back
Other Employees Tagged:
Dennis (shuttle vehicle driver)
Lauren explained everything very clearly, was very friendly, and the staff went out of their way to find me a place to work while my car was serviced.
"Very helpful, courteous Service Provider"
Lauren was very courteous, helpful and thorough. A gem!
Don M is an excellent technician, as always.
I will definitely contact Lauren directly for my next service.