Laura Varga | Page 14

Friendly experienced staff with Excellent service and attention to detail with little to no waiting time attention to detail with little to no waiting time More

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Flemington BMW is my "go to" service center for my BMW. They really roll out the red carpet for their customers. Everyone is very courteous and professional -- from the greeter when you pull in to drop o They really roll out the red carpet for their customers. Everyone is very courteous and professional -- from the greeter when you pull in to drop off your car to the reception staff to the service professionals who interface with you throughout the process. This time I had to come in for a repair, not just your normal service. Laura Varga was the service professional who kept me apprised of what was happening with my vehicle and helped me make some decisions. She obtained a loaner vehicle for me (a 5 series!) and interfaced with my insurance company for their assessments and documentation. She communicated with me on a regular basis and was an extremely calming presence throughout the entire repair process. Highly recommend them. More

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Service is good and feedback as well. Prices are reasonable and service is completed when they say it will be done. Prices are reasonable and service is completed when they say it will be done. More

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Laura is very responsive and extremely nice to work with every time I service my BMW over many years. every time I service my BMW over many years. More

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I recently had an outstanding service experience at Flemington BMW. I was impressed from the moment I called to schedule the appointment to the moment I drove away. Debie Lotufo (Service Coordinato Flemington BMW. I was impressed from the moment I called to schedule the appointment to the moment I drove away. Debie Lotufo (Service Coordinator) was extremely helpful, accommodating and went above and beyond to provide a memorable customer service experience. Debbie even called back to follow up on minor inquiries I had made. By far, one of the best and most genuine customer service experience I have had. Jasmine Joseph (Service Receptionist) was welcoming, friendly, professional and efficient in getting me in and out of the dealership. Laura Varga (Service Advisor) was exceptional and quite knowledgeable. She patiently answered ALL my service-related questions in detail. I also found Laura to be honest, extremely helpful, professional and very pleasant. As others have stated, Laura makes you feel like a welcomed and valued customer. The service work was completed promptly. I received a short video of a high-level visual inspection performed by the service technician while the vehicle was on the lift, primarily detailing the condition of the tires and brake pads. Lastly, as I was walking out to pick up my car, I run into Marlon, who had just washed the vehicle and was also very pleasant to talk to. The dealership is clean and comfortable to wait in. Although I have several other BMW dealerships closer by, I much rather take the extra drive to Flemington BMW thanks to its exceptional customer care AND competitive pricing. More

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I want to take a moment to sincerely thank Laura Varga and Flemington BMW for their outstanding service. Laura went above and beyond to ensure my experience was seamless and stress free. As always, her pr and Flemington BMW for their outstanding service. Laura went above and beyond to ensure my experience was seamless and stress free. As always, her professionalism and attention to detail made all the difference. Laura is an asset to the team, and I’ll definitely be returning thanks to her exceptional customer care. N.H. More

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Laura was great she kept me advised and was very courteous and professional. It was a pleasure working with her ! courteous and professional. It was a pleasure working with her ! More

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Laura was incredibly helpful and knowledgeable. I I was having trouble figuring something out on my car and she helped me right away. I I was having trouble figuring something out on my car and she helped me right away. More

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It has been great to work with Laura. She is knowledgeable and professional and takes care of everything that needs to be done. We know we are in good hands with Laura and Flemington BMW. She is knowledgeable and professional and takes care of everything that needs to be done. We know we are in good hands with Laura and Flemington BMW. More

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Laura is great! She is knowledgeable and keeps us informed during the process. We were totally satisfied. She is knowledgeable and keeps us informed during the process. We were totally satisfied. More

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