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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 36

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

Write a Review

774 Reviews of Laura Hall

April 06, 2022

Dealership Rating
Employee Rating

Service was excellent. Everything went smoothly and on time. It was a very basic service so, really not much to evaluate/rate. More

by WTUCKER918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 07, 2022

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you with your service needs! Thank you for choosing Joseph Toyota of Cincinnati and for stopping by to share a review. We hope to welcome you back in the future!

April 06, 2022

Dealership Rating
Employee Rating

I believe the person that I was in touch with was Tony and Laura, if I remember correctly. They were both very nice and helpful. More

by DONNABOSKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony

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Apr 06, 2022

Joseph Toyota of Cincinnati responded

Thanks for the review! We're glad that Tony and Laura were helpful and nice to work with. See you again next time here at Joseph Toyota of Cincinnati!

Apr 07, 2022

Joseph Toyota of Cincinnati responded

You're welcome, Donna.

Apr 06, 2022

DONNABOSKEN responded

Thank you!

April 03, 2022

Dealership Rating
Employee Rating

Service was quick and good, and the waiting room was comfortable. I will get future service there again. More

by RLSWILLIAMS
Customer Service
Recommend Dealer
Yes
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Apr 04, 2022

Joseph Toyota of Cincinnati responded

That's wonderful news! Thank you for continuing to choose Joseph Toyota for your vehicle's service. It was a pleasure to serve you, and we will look forward to welcoming you again at your next visit. We'll be here when you need us.

April 02, 2022

Dealership Rating
Employee Rating

Fast, same day appointment, and great service. I recommend this dealership over any other Toyota dealer in the area. More

by CDALLEN90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 04, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Apr 04, 2022

Joseph Toyota of Cincinnati responded

We sincerely appreciate your candid comments and are grateful for your strong recommendation. The Service team invites you to come back whenever you need help with your vehicle's maintenance and repair, and sends best wishes for a fantastic week!

April 01, 2022

Dealership Rating
Employee Rating

The interior light switch was changed and the messages were different, other than that, as always very professional. More

by HALNOWBROWNCOW1
Recommend Dealer
Yes
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Apr 01, 2022

Joseph Toyota of Cincinnati responded

Thank you for your feedback. I'm sorry you have some concerns about your recent service and I will relay the message to my team. I also invite you to call me so I can address this matter directly and see if I can help. My line is (513) 385-1800, ext. 8311. Thank you, Sandra Pomeraning - Customer Relations Manager

April 01, 2022

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Employee Rating

In and out for oil change and tire rotation! No problems at all… how I like it!!! More

by LMACK112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 01, 2022

Joseph Toyota of Cincinnati responded

Thanks for trusting us to deliver a top-notch experience! We appreciate the kind words here at Joseph Toyota of Cincinnati!

Apr 01, 2022

Joseph Toyota of Cincinnati responded

That's fantastic! We like to bring a smile to your face. The Joseph Toyota Service team was glad to have had a part in brightening your day. Thank you for letting us help you with your automotive needs. See you next time!

March 31, 2022

Dealership Rating
Employee Rating

Experience was easy, car came in as expected and the process was easy. very fast. More

by GSHERND34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 31, 2022

Joseph Toyota of Cincinnati responded

This review is music to our ears! Thank you for choosing Joseph Toyota of Cincinnati and for stopping by to share your experience. Drive safely!

March 30, 2022

Dealership Rating
Employee Rating

Great service in comfortable room To wait in. Very courteous and friendly. Always done well. More

by SUSANBONELLI0
Customer Service
Recommend Dealer
Yes
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Mar 30, 2022

Joseph Toyota of Cincinnati responded

Susan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

March 28, 2022

Dealership Rating
Employee Rating

Easy to get into quick and very caring about the customers wants and needs glad to be part of. More

by JTSTEWART1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McKay, Jeff Gibson , Jeff Jaeger

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Mar 28, 2022

Joseph Toyota of Cincinnati responded

We are glad that our customer service shone brightly and earned Joseph Toyota of Cincinnati your five stars! Thanks for stopping in for service, and we'll see you next time.

March 27, 2022

Dealership Rating
Employee Rating

TOYOTA WAS GREAT THEY GOT ME IN ON SATURDAY TO GET OIL CHANGED. iT WAS VERY FAST. They all were nice. More

by JBGUIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 27, 2022

Joseph Toyota of Cincinnati responded

We'll always do all we can to accommodate our guests, and we're so glad we were able to fit you into our schedule. We appreciate you taking a moment to compliment the Joseph Toyota of Cincinnati team for their efficient service, and we hope you'll stop by our service center again next time you need a hand!

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