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Larry Pattinson
Larry Pattinson at JP Motors

Larry Pattinson

Management

JP Motors

2320 Fairview St
Burlington, ON L7R 2E4

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1 Review

1 Review of Larry Pattinson

September 13, 2019

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"You must inspect used cars probably before buying "

- Fedaa

Hi there, I traded-in my Ram 1500, 2017 for Ford Fusion Hybrid 2013 last Jun 2019, and here is a review of my experience there: So after looking at the Fusion I’ve requested the sales person Sasha Barns to change all breaks and to have their technician to look at the engine, transmission and the electric motor. On the pick-up day, I looked at the rear breaks and it wasn’t replaced but just painted silver to hide the rust, when I asked the sales person she couldn’t tell if it was replaced or serviced but after driving the car I could hear a hessing noise from the rear breaks, I took it back to their service department they told me it’s just the electric motor noise “BS” On the second day the check-engine sign popped out I took it back to their service department and they got it fixed. After a week the radiator fan started to make a crazy noise I took it back they said don’t worry it’s not dangerous and that the car is good to drive. After my first oil change I took it to my mechanic he noticed an oil leak from Transmission and Engine Main Seal, I took back to them they’ve confirmed the leak but they told me that we are sorry we don’t have a certified hybrid car technician and that they won’t pay for any repair fees at the dealership. Now I’m stuck with this car and I can’t drive it anymore because they won’t fix it or pay for fixing it. An advise for all used cars buyers: please take the car to the dealership to have it inspected probably before buying it, it would cost you a couple of hundreds to have it probably inspected but it’s a peace of mind.

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No

Other Employees Tagged: John Mackie, Keith Johnston, Sasha Barns, Murray Clark

Sep 13, 2019

JP Motors responded

Dear Fedaa We appreciate you taking time to send this review in. ' One important thing that the public should know is that you drove over 10,000 kms in just over a month of ownership. Extreme driving and well beyond our warranty parameters. This type of driving also adds undue stress to any vehicle, especially a hybrid. Any of our prospective clients have the option to have an independent mechanic inspect the vehicle they want to purchase. We honor this frequently. While you are welcome to your opinion, JP Motors feels that we have fulfilled our obligation to you. Regards JP Motors

Sep 23, 2019

Fedaa responded

Yeah I drive a lot and I clearly mentioned this to your sales person that I need a reliable car to dive it a lot but not a peace of crap that will be damaged after 10,000 km even thought your car didn’t last for one day!!, OMVIC is looking after this issue now and for your information as per OMVIC laws and consumer protection acts that used car’s engine, transmission and powertrain is warranted for 1 year from the purchase date. You guys need to refresh your memories of OMVIC book and you need to replace your service crew.

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