"Customer centric, supportive throughout ."
I returned to Gorruds for my third vehicle. Purchased one in 2001, and one two years ago, and had excellent service from the day I picked them up. Service throughout the years has always been top notch and always left me feeling validated as a consumer. In the Spring when my daughter needed a vehicle there was no question where we would go. Reg helped find the perfect Camry for her with a lot of patience and information. I just purchased a Rav4 and David was extremely patient, understanding and helpful researching a lot to answer my questions and help me find the vehicle that would fit my needs. Always a relaxed time with many test drives and hours comparing vehicles available. Always greeted with smile, and left with a laugh thanks to Susan!
Over the past two years dealing with the service team , Karen, Rob, Mallory and Reg has always been great from accomodating times, informative about repairs, resolving issues quickly and showing concern and kindness during the shuttles. Excellent support from Larry (operations manager) over a manufacturing concern, demonstrating integrity and loyalty in customer care.
I have and will continue to recommend this great place to anyone I know looking for a vehicle.
Thanks Gorrud's Team !
"Great service desk staff"
I always like to get my cars serviced here over the years. The Staff are honest, fair and trustworthy. Karen and Mallory are friendly and keep me up to date with any issues. I don't think I have ever had bad service over the past 10 yrs and I buy my cars here also. Lovely people, great cars and great service. Thank you to All at Gorruds.
"Very Well Satisfied"
- Morgan Penwell
I am extremely happy with the way I was treated by Fred Arnold and other personnel at Gorrud's in regards to my purchase of a Jeep Patriot August 9th. It was delivered, as promised, by Fred on August 11th. In my experiences of buying several vehicles at other dealerships, Gorrud's surpassed them all and I would not hesitate to recommend Gorrud's to family and friends. p.s. This is my second purchase from Gorrud's as my first purchase was a pick up truck several years ago.
"Satisfied repeat customers"
We have just purchased our third used Toyota form Gorruds, and this is an exceptionally fine dealership. Each car we purchased has been in terrific condition, are extremely reliable, and the first two have run for over 400K with no major problems. The salespeople were very helpful,, sincere, and gave us a very fair price with no pressure. I would recommend this dealership to all our friends and relatives without any reservations, and we will continue to purchase our vehicles at Gorruds.
Other Employees Tagged:
"Used car sale"
Staff was very friendly! Went over all details, not pushy. Steve was very helpful! He called me on his day off, and went to the dealership to meet with me. I submitted on line request to 4 other dealerships and Steve was the only one to call back!
Other Employees Tagged: