Lance Gentry

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our staff was courteous and that we were able to get your truck serviced quickly. It's great to know that your experience reflects our core value of Customer Care, as we take our responsibility to provide exemplary service very seriously. We will be sure to pass along your kind words to Lance Gentry. We appreciate your business and your recommendation. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful feedback! We are so pleased to hear that our service department consistently goes above and beyond for you. Your comments about our staff being courteous and keeping you informed truly highlight our core value of customer care. We take our responsibility to serve our clients seriously and are committed to providing exemplary service in all areas of our business. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent review! We're glad to hear that our team was able to diagnose the problem with your vehicle quickly and professionally. We understand how important it is to keep your vehicle safe, and we were happy to accommodate your request to store it indoors overnight. Your feedback highlights our commitment to customer care and our concern for others, as we take our responsibility to protect our clients' interests seriously. We will be sure to share your kind words with Lance Gentry. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent feedback! We're thrilled to hear that you found our team to be helpful and friendly, and that you had such a positive experience with our service department. Your comments on the ease of setting up appointments and getting along with our team perfectly align with our core value of customer care. We are committed to providing exemplary service and ensuring every interaction is as smooth and pleasant as possible. We will be sure to pass along your kind words to Jamie Avers, Gary Hasselman, Chuck Loader, Lora Simmons, and Lance Gentry. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We are happy to hear that our team was able to help you quickly resolve the problem with your car. Your comments highlight our commitment to customer care, as we take our responsibility to serve our clients seriously and provide timely solutions. We will be sure to pass along your comments to Chuck Loader. We appreciate your business and are here for you whenever you need us. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful review! We are so pleased to hear that you always receive the best service and feel like family when you visit. Your feedback truly resonates with our mission to build meaningful relationships based on trust and our core value of concern for others. We are committed to taking good care of both our clients and their vehicles. We will be sure to pass along your kind words to Jamie Avers and Lance Gentry. We appreciate your business and your loyalty. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We are so glad to hear that you consider our service department the best you've ever encountered. Your feedback is a testament to our mission of building trust and providing quality service in every area of our business. We are proud of our team's commitment to our core value of excel, as we strive to be the standard by which all auto dealerships are measured. We will be sure to pass along your kind words to Jamie Avers, Gary Hasselman, Chuck Loader, and Lance Gentry. We appreciate your loyalty and business. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful review! We are so pleased to hear that Logan from our service department was able to provide you with such a clear and caring experience. We believe that open and helpful communication is a key part of our commitment to customer care, and it's fantastic to know that he took the time to explain everything to you. It's also great to hear that you had a good visit with Chris in our sales department. Our goal is to create meaningful relationships with our clients across every area of our business. We will be sure to pass along your kind words to both Logan and Chris. Thank you for choosing us, and we look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your review. We are so glad we could assist your family during a stressful situation. Your experience is a perfect example of our determination and teamwork. When a client has an unexpected problem, we are resolute in our efforts to help and work together to get the job done quickly and efficiently. We know how important it is for families to have reliable transportation, and we are happy we could get them back on the road in a timely manner. We appreciate you choosing us and thank you for your business. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic review, CKinsley! We appreciate you taking the time to let us know that you were happy with our fast and friendly service. Providing exemplary service is central to our Customer Care core value. We'll be sure to pass your kind words along to Jamie, Gary, Chuck, Lora, and Lance. We look forward to seeing you again for your next service. Sincerely, the Holm Automotive Team of Abilene.