Lana Gault
Lana Gault at Greenway Kia West

Lana Gault | Page 3

Service Cashier

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.4
40 Reviews
4.4

40 Reviews

Write a Review

40 Reviews of Lana Gault

September 29, 2025

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Employee Rating

Totally Worth The Drive. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. More

by BENTLEY012262
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Greenway Kia West responded

“Thank you for the 5-star review! We’re glad the drive was worth it and that your car feels like new after service. Keiara will be happy to know her professional and kind care made a difference. At Greenway Kia West in Orlando, our Kia service center is focused on keeping every vehicle performing its best—with a little extra comfort like fresh coffee while you wait. We look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

September 28, 2025

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All the attention, from the first day with Keiara it has been incredible, I will continue taking my cars to this location More

by Judvv87
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Recommend Dealer
Yes
Sep 29, 2025

Greenway Kia West responded

Thank you for your 5-star review! We’re so glad to hear that Keiara has provided you with incredible service from day one. At Greenway Kia West in Orlando, our Kia service center is committed to long-term care and earning your trust so you’ll always feel confident bringing your vehicles to us. We truly appreciate your loyalty and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

September 20, 2025

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Excellent attention and service and very grateful to Brett for his support and help, thank you very much for everything More

by casananeil
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Recommend Dealer
Yes
Sep 22, 2025

Greenway Kia West responded

Hi, Thank you for the kind words and 5-star review! We’re so glad Brett provided the support and guidance you needed to make your car buying experience smooth. At Greenway Kia West, we’re committed to delivering excellent service at our Kia dealership, and it’s wonderful to know Brett delivered on that promise. We truly appreciate your trust and look forward to helping you again in the future. Sincerely, Anas Lazaar General Sales Manager Greenway Kia West anaslazaar@greenwayauto.com

September 13, 2025

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I can get appointments early if needed, service Advisors are always friendly and helpful , the Manager is friendly and making sure things are done right and in a timely manner. More

by WILLIE.HOPE2
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Tony Nguyen

Sep 13, 2025

Greenway Kia West responded

Willie, thank you for the 5-star review! 🌟 We’re happy to hear you appreciate the early appointments and the friendly, helpful support from our Service Advisors. It’s great to know that Brian, Lana, Tony, and our management team are delivering the professional, timely care you deserve. We’ll be sure to share your kind words with them. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 10, 2025

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From appointment setup to finished repair was top notch treatment and service. Everyone was respectful and polite More

by mrrk
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Recommend Dealer
Yes

Other Employees Tagged: Mark Foster, Tony Nguyen

Sep 13, 2025

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that from scheduling your appointment through the completed repair, everything was smooth and respectful. Our team takes pride in delivering top-notch service, and your feedback means a lot. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 09, 2025

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I have had a longstanding relationship with Greenway Kia I am fortunate to have a team that respects me my car I also walk away with a satisfying experience keep up the good work team you know who you are.. More

by BJKEEPSMILING48
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Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Lou Bester, Tony Nguyen, Gabriel Taurus , Jamie, Gabriel,tony,Brett,Lou,Lana, Mark

Sep 13, 2025

Greenway Kia West responded

Betty, thank you for your loyalty and the 5-star review! 🌟 It means so much to know that our team has consistently earned your trust and respect over the years. We truly value the relationship we’ve built with you and your vehicle, and we’ll keep working hard to deliver that same satisfying experience every visit. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 01, 2025

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She was very informative she took good care of me and any concerns I had about my vehicle More

by SHAW1772
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Recommend Dealer
Yes
Sep 02, 2025

Greenway Kia West responded

Hi SHAW1772 — thank you for the 5-star review! We’re so glad our Greenway Kia West service team kept you informed and took great care of your vehicle. At our Kia service center in Orlando, we focus on clear communication, quality maintenance, and peace of mind for every visit. We appreciate your trust and look forward to helping with future oil changes, recalls, or routine maintenance. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 24, 2025

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Sales are scammers. Took almost four hours for an oil change. Car was promised in two hours. Poor communication More

by kmarzuillo
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 25, 2025

Greenway Kia West responded

kmarzuillo, I’m sorry for the long wait time and poor communication you experienced. That’s not the level of service we want to provide. Please email me directly at markfoster@greenwayauto.com so I can personally look into this and work to make it right. — Mark Foster, Service Manager

August 21, 2025

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The service was excellent, fast, professional, and of good quality. The staff was very friendly and attentive. More

by Juan David
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Recommend Dealer
Yes
Aug 25, 2025

Greenway Kia West responded

Juan David, thank you for your kind words. We’re glad our Kia service team provided excellent, fast, and professional care, and that our staff made your visit friendly and attentive. We appreciate you choosing Greenway Kia West in Orlando for your vehicle’s service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 15, 2025

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Employee Rating

On Aug 5, I brought my car in for a windshield wiper repair at 11:30 AM. Tony told me I had to leave my car for days until 3 PM, then updated me at 4 PM that I’d need to bring it back another day. They More

by Henrylubin
Service Price Transparency
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Service Communication
Recommend Dealer
No
Aug 15, 2025

Greenway Kia West responded

Hi Henrylubin, I’m truly sorry for the experience you’ve described and the repeated communication issues you’ve faced with our service department. We never want a customer to feel unheard or frustrated, especially when they’ve been loyal to us for years. I’d like the opportunity to speak with you directly to review what happened and see how we can make this right. Please contact me at markfoster@greenwayauto.com or call the dealership so we can address your concerns personally. – Mark Foster, Service Manager

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