Kylie Hynes
Kylie Hynes at Grande Prairie Chrysler Jeep Dodge
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Kylie Hynes | Page 8

Service Reception

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
5.0
72 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

5.0

72 Reviews

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72 Reviews of Kylie Hynes

September 13, 2014

Dealership Rating

Worst I have ever experienced in 65 years of life. Third time I tried to get my car in for warranty service, they had me bring the car in for 7 am, called them multiple times that day up till closing w More

by james.fotheringham.92
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Tony Kunz, Darren Berg , Jenna Farrell, Danielle Mathieson, Ryan Prince, Donald Teal

Sep 29, 2014

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding the lack of communication and the inconvenience you experienced being without your vehicle for a few days. Please know that I have discussed your concern with my service team to express the importance of good customer communication throughout the entire process of vehicle service and repairs. I have tried to contact you personally several times with no avail, I would welcome the opportunity to further discuss your experience in person with you in hopes to regain your confidence and earn back your business. I am grateful that you have brought your concern to my attention, as we strive for 100% customer satisfaction 100% of the time.

April 10, 2014

Dealership Rating

Great guys. They care about their customers,Troy and the boys go out of their way to make sure everyone is happy. Fast efficient service in their shop. Kylie make More

by MarcoOlsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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