Kyle Urban

came in your first service after purchase—they washed my car! Made me happy. It was a longer wait than I expected. I do not remember the name of the person who took my keys at the service desk. car! Made me happy. It was a longer wait than I expected. I do not remember the name of the person who took my keys at the service desk. More

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Great customer service . Problem taken care of in a professional and timely manner. Will highly recomend Champion Dealership Problem taken care of in a professional and timely manner. Will highly recomend Champion Dealership More

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First time at Champion… Had to have my car towed. I called Service and talked to Kyle. He was friendly and helpful.. when I arrived several hours later he remembered my name and situation. I app I called Service and talked to Kyle. He was friendly and helpful.. when I arrived several hours later he remembered my name and situation. I appreciate that. I will use them again if the situation arises, More

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Great customer service! We purchased our vehicle from this dealer 7 years ago and needed service done on it. Allison and Kyle in the service department were outstanding and We purchased our vehicle from this dealer 7 years ago and needed service done on it. Allison and Kyle in the service department were outstanding and went above and beyond to ensure we had a loaner vehicle the day we called about our situation. We will definitely return to Champion Chevrolet. Thank you! More

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I have continued to allow Champion Chevy of Avon through all the ownership changes to do my service. I like the app and the free oil change after you get 5 (I think). I attempted to bring up the app at the all the ownership changes to do my service. I like the app and the free oil change after you get 5 (I think). I attempted to bring up the app at the end of my service and it said it was discontinued. I inquired with my service rep (young, new, has to ask for help to even check me out) and he had no clue. I asked the guy next to him (beard, he's been there a while) and his said the app works fine, people use it all the time. I said okay, mine is not working, where can I go to download as it was not listed in my app store. He said no idea )in a very annoyed tone). There were several staff member there, so I asked does anyone know? A woman (whom I had not engaged in any way) started to speak and beard guy snapped that" that's not her job, she doesn't do that!" I asked, well how does the oil change reward system work now? Again in an even more jerky tone said, "cant help you!" All other staff members had their heads down and made no eye contact. I have been coming for service since it was Dugan and I don't think I'll be back. That guy (beard) is problem. I experienced it and by the looks of his team members they are living with it every day. More

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A little hiccup but they ultimately took care of it I would still highly recommend would still highly recommend More

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Professional atmosphere all contacts made were respectful. Work accomplished was in a timely fashion and clean. respectful. Work accomplished was in a timely fashion and clean. More

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The service experience was better than it had been in awhile good improvement. Thank you awhile good improvement. Thank you More

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I recently had my car serviced/fixed here. I had a positive experience. Everyone was helpful and thanks to KT who kept me updated about my vehicle (white 2015 Chevy Traverse) and kudos to the I had a positive experience. Everyone was helpful and thanks to KT who kept me updated about my vehicle (white 2015 Chevy Traverse) and kudos to the person who worked on my car. After months of having issues and no one able to fix it , it is finally running like new 🙌🏼 (fingers crossed) Thank you!! More

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Everything was great except the wait time. I waited for my vehicle not knowing that it would be 4ish hours later before I was leaving. I arrived before my appointment 11:45 l….left at 4:15. I waited for my vehicle not knowing that it would be 4ish hours later before I was leaving. I arrived before my appointment 11:45 l….left at 4:15. More

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