Kyle Antes

They were very thorough and it didn't take too long. I liked the video as they pointed out various things. Very good idea. I liked the video as they pointed out various things. Very good idea. More

by hj_scott Verified Customer Verified Customer

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We had to go back in since they missed our battery was bad and leaking acid. When our car was in for the second time they bent one of our keys and it no longer works. Other than Conner at the desk being g bad and leaking acid. When our car was in for the second time they bent one of our keys and it no longer works. Other than Conner at the desk being great, we were mostly dismissed by the manager. Will not come back to this location again. More

by scottross1890 Verified Customer Verified Customer

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Professional and curious I got into my appointment quick and the dealer ship.is nice for waiting with the coffee and snacks thanks and the dealer ship.is nice for waiting with the coffee and snacks thanks More

by kerryb789 Verified Customer Verified Customer

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Nice to see being taken care of after the purchase. Was easy to make appointment and it was quick. Thanks. Was easy to make appointment and it was quick. Thanks. More

by drail1313 Verified Customer Verified Customer

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It's a busy place at Walser Subaru and for my second service, I was pleased but not entirely impressed. I arrived on-time for my appointment and stood by the counter waiting for someone to call me up. T service, I was pleased but not entirely impressed. I arrived on-time for my appointment and stood by the counter waiting for someone to call me up. They were serving people before me when I initially arrived, but once all three attendants were done, I waited to be called up. About 10 minutes passed before someone greeted me and said "we will be right with you." I am a patient person so it didn't bother me but I think greeting people as soon as they walk in the door makes it less awkward and would make me feel less unsure if I was in the right place to be served! More

by tlw1076 Verified Customer Verified Customer

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Wonderful service. The entire team is very welcoming and accommodating! Made purchasing a new car easier, enjoyable, and a good experience. The entire team is very welcoming and accommodating! Made purchasing a new car easier, enjoyable, and a good experience. More

by Starr Verified Customer Verified Customer

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I was charged a high price for a design fault from Subaru to retrieve an item which fell under the seat/under the carpet. Should not have been charged due to the design fault. to retrieve an item which fell under the seat/under the carpet. Should not have been charged due to the design fault. More

by beesting24 Verified Customer Verified Customer

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Service center does its best and is as helpful and creative as they can be to get the customer back on the road. Subaru corporate, though, does not seem to care about customer experience, which creat creative as they can be to get the customer back on the road. Subaru corporate, though, does not seem to care about customer experience, which creates its own issues. More

by JOHNYOPP Verified Customer Verified Customer

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Great service all around. JP noticed a recall for passenger side airbag sensors, so i added that to the regular service, and because of the extra time for this procedure, JP a JP noticed a recall for passenger side airbag sensors, so i added that to the regular service, and because of the extra time for this procedure, JP arranged for Lyft service back home and then back again to the dealer! Three days later, during a driving rain storm, we hit a deer and the air bags deployed successfully! We were not injured though the windshield was cracked and the grille and one fender damaged. So glad for his attention to detail and accommodating my transportation to and from home! More

by CANNONW Verified Customer Verified Customer

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Our salesman, Kirk Lammi was phenomenal! He was friendly, knowledgeable, took us for test drives on different vehicles, and was very helpful! We have purchased multiple vehicles from this He was friendly, knowledgeable, took us for test drives on different vehicles, and was very helpful! We have purchased multiple vehicles from this location and would do so again. Also JP in the service department has been a trusted advisor for years. Our salesman was Kirk Lammi - I am not familiar with the two people listed in this survey More

by helenk0 Verified Customer Verified Customer

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