Kuldeep Brar | Page 9

Fremont Toyota responded

That's what we like to hear! Thank you for the glowing review! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Thank you for your business, and we look forward to seeing you again next time!

Fremont Toyota responded

Thank you for the positive review! We're happy to hear you found our sales team to be professional and friendly. Our goal is to make sure every customer feels comfortable during their buying process. It was a pleasure doing business with you and congratulations on the new vehicle!

Fremont Toyota responded

Hi there- thank you for sharing your feedback with us. We are disappointed to read that your interaction with our team was less than satisfactory. We'd like to hear more about your visit as we take customer care very seriously and would like specifics on how we can improve. Additionally, we would love the opportunity to make things right with you and win back your good will. At your convenience, please reach out to Mark Hashimi, General Manager, at MarkHashimi@FremontToyota.com so that we can do just that. Thank you.

Fremont Toyota responded

Thanks for the review! We're so glad to see that you received honest, professional, and great customer service with our team at Fremont Toyota. That is exactly what we aim for as a dealership, and we will continue to work very hard to maintain this high level of satisfaction for you! Have a great day. -Your team at Fremont Toyota.

Fremont Toyota responded

Thank you for the great review! We are happy to hear you found our team to be helpful and friendly. Thanks for choosing Fremont Toyota and we look forward to your next visit!

Fremont Toyota responded

Thank you for taking the time to share your visit with us. While we are very pleased to hear that Tan was attentive to your requests, it is disappointing to hear that you left us feeling less than 100% satisfied. We appreciate your feedback as we can use it to pinpoint areas of improvement in our dealership. We would like to personally apologize for the inconvenience caused and hopefully learn more about your experience. Please, when you have a moment, reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com. Thank you for your business with us, and we look forward to speaking soon.

Fremont Toyota responded

Thank you for taking the time to share your visit with us. While we are very pleased to hear that Tan was attentive to your requests, it is disappointing to hear that you left us feeling less than 100% satisfied. We appreciate your feedback as we can use it to pinpoint areas of improvement in our dealership. We would like to personally apologize for the inconvenience caused and hopefully learn more about your experience. Please, when you have a moment, reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com. Thank you for your business with us, and we look forward to speaking soon.

Fremont Toyota responded

We appreciate your kind words about our dealership! It is great to hear that veer was very helpful during your time with us at Fremont Toyota. We love to hear shout-outs of our amazing team members, and I am happy to share yours with our team. Thank you for choosing Fremont Toyota, and we congratulate you on your new vehicle. Take care!

Fremont Toyota responded

That's great to hear! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fremont Toyota and we hope to see you again.

Fremont Toyota responded

Thank you for leaving us your comments. We are sorry to hear your experience in the service drive was not up to par. We know your time is valuable and will use your feedback to improve in the future. Customer satisfaction is out top priority, and because of that, we would like the opportunity to make this right with you. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhasmimi@fremonttoyota.com. We appreciate your business and hope you have a great day.