Kristen Chernik | Page 7

Outstanding and very professional. My experience with this dealership was outstanding. The staff met all of my needs and more. I would definitely recommend this dealership to anyone int My experience with this dealership was outstanding. The staff met all of my needs and more. I would definitely recommend this dealership to anyone interested in buying a vehicle. More

Report | Print

My new Qx60 Really enjoyed working with my sales person. Great experience. Excellent customer service and product knowledge. I am happy I choose this dealershi Really enjoyed working with my sales person. Great experience. Excellent customer service and product knowledge. I am happy I choose this dealership and will definitely recommend to friends and coworkers. More

Report | Print

Oil Change and multipoint inspection The auto inspection review was thorough and detailed. I got documentation on my smart phone of the areas of concern and the pricing. They were reviewe The auto inspection review was thorough and detailed. I got documentation on my smart phone of the areas of concern and the pricing. They were reviewed with me by a service person. .Very very helpful. More

by RBRITTELLI Verified Customer Verified Customer

Report | Print

Excellent service and care! I am always greeted warmly and given detailed attention throughout the service time and paperwork process. They go above and beyond with service and i I am always greeted warmly and given detailed attention throughout the service time and paperwork process. They go above and beyond with service and identify rental vehicles if my car has to be serviced overnight. Awesome dealership! More

by ERWINCHRISTOPHER Verified Customer Verified Customer

Report | Print

ROCK STARS Kristen Chernik , Bill Gray, Elizabeth and Rowland(finance manager) I interacted with in person and are best of the best people / professionals in the Kristen Chernik , Bill Gray, Elizabeth and Rowland(finance manager) I interacted with in person and are best of the best people / professionals in their field I have come across. Not only they showed their absolute willingness to work after hours on New Years day but all of them new about my tight timeline to be somewhere on that day and sorted out everything within an hour or less for me. Bill and Kristen clearly communicates to me the numbers and mentioned very importantly that there will be no surprises when I walk in and stood by it. I have leased cars throughout my life and dealt with good and not soo good experiences, but my sincere and honest feedback is that these guys I mentioned pretty much are by far on the top of my list for creating excellent client / customer experience. clearly understood the needs and limitations and did every thing with integrity. More

by Owaiskhan78 Verified Customer Verified Customer

Report | Print

Excellent Visit and Allround Experience Buying a car can be exhausting and stressful at times. Never the case here! Pleasant convo with everyone - friendly, helpful, understanding, respect Buying a car can be exhausting and stressful at times. Never the case here! Pleasant convo with everyone - friendly, helpful, understanding, respectful - definitely went out of their way to go above and beyond! Elizabeth, Derrick and Kristen were great. Hopefully when I purchase my next vehicle they are still there! Would definitely send anyone wanting an Infiniti so see them! More

by T Verified Customer Verified Customer

Report | Print

If I could give 100 STARS, I would! From the moment I made my internet inquiring to Roswell INFINITI of North Atlanta, the service was exceptional. Kristen Chernik promptly contacted me From the moment I made my internet inquiring to Roswell INFINITI of North Atlanta, the service was exceptional. Kristen Chernik promptly contacted me and informed me that the very specific car I have been searching for, she had! My search was a Certified Pre-Owned INFINITI Q50 Sport – Kristen was completely upfront in regards to any blemishes on the vehicle (which were extremely minor). I so much appreciated this cause many dealerships down play any imperfections just to get you in the lot. She very meticulously combed over the vehicle since I was out of state and offered to even facetime with me, I must say I was impressed with what she caught cause she prob had a microscope! She provided any pictures that I requested and responded to ANY inquiries I had in a promptly manner. I decided to make the drive to Roswell with the intent to purchase and unfortunately Kristen was not able to meet me at the dealership, however, the GREAT Anthony Smith took over and did an exceptional job. From the moment I stepped in the dealership, Anthony was extremely gracious with just the right personality to deal with my Father-in-Law and I! LOL – we had a great time. However, MOST importantly, Anthony was very informative of the vehicle and was able to answer ANY questions or concerns that I had. Because we got there one hour before the dealership closed, we ended up staying till past 10pm and Anthony stayed with us every step of the way. I cannot express how much I felt like he really cared about making sure we were comfortable with the process and satisfied completely…more so, BEYOND SATISFIED! Billy Gray also made a cameo during our visit and assisted us in working the coffee machine and entertained us as he assisted us with our title paperwork. Finally, we met with Sean Kashani, our Finance guy – everyone knows this is the make it or break it moment, and he MADE IT HAPPEN! Sean was very personable from the moment we met and took his time in explaining the finance process and went above and beyond to help me secure the payment that I needed. This ENTIRE Team at Roswell INFINITI of North Atlanta provided outstanding service and made my car buying experience flawless. Thank you so much for your top-notch service you guys! 😊 More

Report | Print

Review Good communication between Sales, Service. Great communication between Elizabeth , myself.one issue with my truck. Elizabeth arrange everything to be Good communication between Sales, Service. Great communication between Elizabeth , myself.one issue with my truck. Elizabeth arrange everything to be in a very timely Manner. Thank u Elizabeth More

by fridaydave220 Verified Customer Verified Customer

Report | Print

Overall Good Experience I had good experience with this dealership except it took a couples hours to get the paperwork done. I wished there would be a less time consuming way I had good experience with this dealership except it took a couples hours to get the paperwork done. I wished there would be a less time consuming way to get it done. More

Report | Print

horrible My wife and I arrived a half hour before closing and were ignored for the 10 minutes we sat in a new car model by no less than 5 employees including t My wife and I arrived a half hour before closing and were ignored for the 10 minutes we sat in a new car model by no less than 5 employees including the concierge. It continued even as we walked out. I guess they are so successful they don’t need any new customers. We will buy an Acura, and will never consider another Nissan product More

Report | Print