Kirsten Lovecraft

Failure to keep in contact with client. Inappropriate labor resources used on technical job. Excessive time for repair. Failure to follow client recommendations for repair. Would have pre Inappropriate labor resources used on technical job. Excessive time for repair. Failure to follow client recommendations for repair. Would have preffered transparency on lack of skilled techs available. Would have chosen another dealer to get completed in reasonable time frame. Also initial tech description of failer cause is ridiculous and not at all root cause of failure. More

by BAG.GAMES Verified Customer Verified Customer

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Tire was improperly repaired. Tire was flat 12 hours later again. Taken to local mechanic and hole in tire was discovered instantly. Tire was flat 12 hours later again. Taken to local mechanic and hole in tire was discovered instantly. More

by l_claussen Verified Customer Verified Customer

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My service was done as expected, was communicated with so I knew what was happening with my vehicle and what needed to be done and how much it would cost. I knew what was happening with my vehicle and what needed to be done and how much it would cost. More

by lowell.wayne.carlson Verified Customer Verified Customer

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Very good service after the oil change, the F-150 was given a wash job and mats vacuumed. given a wash job and mats vacuumed. More

by RREFLING Verified Customer Verified Customer

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The time for a tire rotation and oil change should be faster than 1.5+ hours. faster than 1.5+ hours. More

by clyde.w.tiffany Verified Customer Verified Customer

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Great service and am very happy for all of the work they do for you do for you More

by JHNFRITZ276 Verified Customer Verified Customer

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Service department took care of my vehicles repair ahead of schedule with minimal techs. Kirsten was nice to work with. of schedule with minimal techs. Kirsten was nice to work with. More

by PAUL.WEINANDT Verified Customer Verified Customer

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This was one of my best visits. Kristen was very professional and engaging, she even took care of arranging my ride back to dealership at the end of day. Very satisfied overall an Kristen was very professional and engaging, she even took care of arranging my ride back to dealership at the end of day. Very satisfied overall and would recommend. More

by salindrud Verified Customer Verified Customer

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Accurate and timely service and follow up by Kirsten. Replaced the air filter for the cab too! Replaced the air filter for the cab too! More

by kaufmankarl Verified Customer Verified Customer

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Friendly upon arrival and did what I needed done. Completed the service on time as I expected Completed the service on time as I expected More

by dgneibs Verified Customer Verified Customer

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