Dealership Experience
17 yrs, 8 mos
Languages Spoken
English
247 Reviews
Write a Review247 Reviews of Kirk Brown
July 31, 2019
Fastest, easiest purchase ever Very helpful without being overbearing. This was the quickest and easiest truck purchase to date. We have purchased may work trucks over the years a Very helpful without being overbearing. This was the quickest and easiest truck purchase to date. We have purchased may work trucks over the years and this is the first time I can comfortably recommend the dealership. We will definitely return for our next vehicle. More
July 31, 2019
Car purchase experience at Hawk Ford of St. Charles, IL I have purchased 20 cars+ over the years. Our recent car buying experience at Hawk Ford of St. Charles has been the best to date. Kudos to Kirk in sal I have purchased 20 cars+ over the years. Our recent car buying experience at Hawk Ford of St. Charles has been the best to date. Kudos to Kirk in sales, Marty in sales management and Chris in finance for their no games, no pressure and fair approach to doing business. More
Other Employees Tagged: Marty Epstein, Chris Krueger
July 30, 2019
Used Car Purchase I had begun the process over the phone, because I had a limited time frame to be at the dealership in person. Kirk and Chris had everything ready and I had begun the process over the phone, because I had a limited time frame to be at the dealership in person. Kirk and Chris had everything ready and waiting for me - all paperwork and finance info, licesnse plate transfer and installation, they even helped me clean out my belongings from my trade-in. Thank You! More
Other Employees Tagged: Chris Krueger
July 24, 2019
Great Dealership!! We had a salesman(Kirk Brown) and manager(Marty)!!!Great people! They helped us out alot!!!!Friendly staff!!Upon waiting they always came to check on We had a salesman(Kirk Brown) and manager(Marty)!!!Great people! They helped us out alot!!!!Friendly staff!!Upon waiting they always came to check on us...I would very much recommend Hawk Ford of St.Charles to friends and family!Thanks again! More
Other Employees Tagged: Marty Epstein
July 24, 2019
Great Service Steve and Tom at the service desk are great! Good communication and when they say it will be done at a certain time and estimate the costs, it's spot Steve and Tom at the service desk are great! Good communication and when they say it will be done at a certain time and estimate the costs, it's spot on. Courtesy lift home after I dropped of car made it possible to get back to work and not miss any time. I purchased 2 out of 3 Explorers from Zimmermann/Hawk, I'll most likely get my 4th from there too. More
Other Employees Tagged: Tom Gabalec, Debbie Hansen, Dave Herren, Steve Staub
July 17, 2019
Unequivocally the best new vehicle purchase experience! From the moment I spotted the vehicle I wanted, to the time I took delivery, the entire experience I had with Hawk Ford St. Charles was nothing short From the moment I spotted the vehicle I wanted, to the time I took delivery, the entire experience I had with Hawk Ford St. Charles was nothing short of amazing!! Melissa in internet sales, Marty as the sales manager, and Kirk my final sales consultant were all top notch professionals. I've bought new vehicles for over 40 years, and I can honestly say this was the best overall buying experience I've ever had. Everyone was kind, professional, accomodating and not at all pushy. Gone was that ugly feeling you would get after you made the deal and left with your new purchase, knowing full well you just got taken to the cleaners over the deal you just made. I am completely satisfied with every part of this transaction, and for once I feel thrilled to own my new Escape without any buyer's remorse whatsoever. I highly recommend Hawk Ford, and especially Kirk Brown in sales, as well as Marty who is calling the deals. You can TRUST these two to be fair and honest with you. Kirk is an awesome sales consultant that has been in the business a long time, and is successful because he knows how to treat people right. Do yourself a favor, purchase your next vehicle at Hawk Ford, and leave with a smile on your face and that ugly feeling is no longer there, because you were just taken care of by the best in the business!! More
Other Employees Tagged: Marty Epstein, Chris Krueger, Melissa in Internet Sales
July 10, 2019
Excellent work Well done, my truck was handled with care and was also as clean as it went in. Thank you for your support and friendly staff Well done, my truck was handled with care and was also as clean as it went in. Thank you for your support and friendly staff More
Other Employees Tagged: Dan Mihalik
July 09, 2019
Oil and filter change. Fast and friendly service .OEM Quality and not expensive. Good idea ford dealers have quick lane service .Love it and would recommend Hawk Ford for Sa Fast and friendly service .OEM Quality and not expensive. Good idea ford dealers have quick lane service .Love it and would recommend Hawk Ford for Sales and services More
Other Employees Tagged: Dinah LeCroy
July 02, 2019
EDGE Key fob replacement Years ago I had a meeting with Edsel Ford about dipsticks......the result: dipsticks were modified with holes drilled to help read oil level better... Years ago I had a meeting with Edsel Ford about dipsticks......the result: dipsticks were modified with holes drilled to help read oil level better...….and I have owned lots of Ford vehicles.....starting with my '49 8N Ford Tractor and my "53 Ford Pickup...… With that background, I have to say that the $$ 385.00 key fob for our '17 EDGE is the DUMBEST thing Ford Management has ever done...…...all so I can have a key forb like a Mercedes. Go back the simple electronic key like I have in my '12 Expedition. For 70% of the cost of a Mercedes you get 95% of the value in a FORD--Be who you are---dump the Mercedes Key Fob. Rich Brennan More
Other Employees Tagged: Steve Staub
June 20, 2019
Good Experience I would like to compliment Kirk on a well executed transaction. Kirk did a great job of getting me all the information I needed and minimizing the en I would like to compliment Kirk on a well executed transaction. Kirk did a great job of getting me all the information I needed and minimizing the entire time it took to finalize the purchase. More
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