Kirk Brown | Page 10

This is the first time I ever had to wait over two and a half hours for oil change at this location. It’s usually very quick, even when they’re busy. Seemed to be a lot of new employees and am wondering i half hours for oil change at this location. It’s usually very quick, even when they’re busy. Seemed to be a lot of new employees and am wondering if that was part of it and not for the better. If this is how it’s going to be every time I take my car for service now, I don’t know if I want to continue to bring my car there. More

by MEGGYNLUX Verified Customer Verified Customer

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Great experience with Hawk Ford, St. Charles! Communication was very clear throughout the order process and while I waited for my vehicle to be built. Finishing the transaction and pic Charles! Communication was very clear throughout the order process and while I waited for my vehicle to be built. Finishing the transaction and picking up my vehicle also went very smoothly. I was very happy with the transaction! More

by porschefx9 Verified Customer Verified Customer

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I purchased a used vehicle from Hawk Ford recently, I would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) w would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) were both easy to work with and I did not experience any of the typical challenges, sales techniques, or obstacles that often accompany the purchase of a vehicle. I feel that I got a fair deal and so far the car has been great. More

by HILDEBRANDMJ Verified Customer Verified Customer

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Great staff. Very helpful and easy to work with. No pressure just great service. Without a doubt would recommend to others. Very helpful and easy to work with. No pressure just great service. Without a doubt would recommend to others. More

by MARKUSCIAN Verified Customer Verified Customer

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Kirk was great. Dealership was straight forward and easy to work with and followed up after the sale several times. Dealership was straight forward and easy to work with and followed up after the sale several times. More

by HELO.728 Verified Customer Verified Customer

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I had a wonderful experience working with my sales associate Kirk Brown who helped me with a Maverick truck order. The process was was hassle free and enjoyable and I was kept in the loop from order d associate Kirk Brown who helped me with a Maverick truck order. The process was was hassle free and enjoyable and I was kept in the loop from order date to delivery. Andy in the finance department was equally a pleasure to work with. I highly recommend working with this dealership for a new car purchase or special order and working with Kirk to get your needs met in the upmost professional manor. I look forward to dealing with the service department for all my maintenance needs Thanks to all at Hawk Ford of St. Charles! More

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Friendliness, Andy was very helpful, and fun to deal with. Keep it up.People that are making an expensive purchase have many concerns, and it takes special care to ease a person`s mind about this type o with. Keep it up.People that are making an expensive purchase have many concerns, and it takes special care to ease a person`s mind about this type of purchase. More

by STEVENPONCHER Verified Customer Verified Customer

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Professional, honest and did good job following up and keeping us informed all along the way keeping us informed all along the way More

by RLORIA0 Verified Customer Verified Customer

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I have purchased many vehicles from Kirk Brown. He has always worked hard to provide great service & value. Steve S in service is the reason that I come back to maintain my vehicles. He has always worked hard to provide great service & value. Steve S in service is the reason that I come back to maintain my vehicles. More

by fml Verified Customer Verified Customer

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Great dealership ,so glad they are in St Charles. They are friendly ,and have great service. I needed a new battery,they replaced it and I was out of there in no time. I would recommend them to friend They are friendly ,and have great service. I needed a new battery,they replaced it and I was out of there in no time. I would recommend them to friends. I will be going back for any car needs. More

by Maryann Verified Customer Verified Customer

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