Kimberli Harrington | Page 6

Consistent Excellence I am always impressed with the excellence of White River Toyota’s service department. Yesterday Adam took care of my car, and he kept me up to date th I am always impressed with the excellence of White River Toyota’s service department. Yesterday Adam took care of my car, and he kept me up to date the whole time I was there. A most personable, pleasant, efficient advisor. Recently WRT began a new system whereby one’s usual service advisor may not be available. Today I returned with another vehicle and the wonderful Kimberli was back at her desk. While just about all the advisors I have worked with over the years have been very good, Kimberli is in a league of her own. Not only does she have the full knowledge and experience one expects to find at Toyota, her bubbly personality and warm nature somehow transforms the mega-company that is Toyota into the intimate, old-fashioned corner shop where one is treated like family. When Kimberli is around it’s like going to Cheers: I am going to be happy (and my car will be serviced impeccably). More

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Efficient, friendly service at low price I went in to have an oil change and replace the airbag inflater as per a recall on my Corolla. I noticed a few days before my appointment that my brak I went in to have an oil change and replace the airbag inflater as per a recall on my Corolla. I noticed a few days before my appointment that my brakes were squeaky and sticking a bit also. I asked them to check it out at my service appointment if they had time. They did the recall and oil change, tuned up all four brakes, and rotated the tires in just under 2 hours. Very professional, friendly, and no trying to upsell me on work I don’t need right now. More

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Kimberly Harrington rocks! My wife and I are headed on a trip and needed to get her 20000 mile service done ASAP. Kimberly Harrington and the service department did an awesome j My wife and I are headed on a trip and needed to get her 20000 mile service done ASAP. Kimberly Harrington and the service department did an awesome job getting us in and the shop foreman Jeremy Bartlett and self-service my wife's RAV and got us out the door without a hitch we could not be happier with the service department and the dealership! More

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Cory D was awesome! I worked with Cory Dickerson and he was super helpful, friendly and down to Earth. He made purchasing my vehicle super easy. He showed me some great o I worked with Cory Dickerson and he was super helpful, friendly and down to Earth. He made purchasing my vehicle super easy. He showed me some great options in my price range and broke down the whole process for me in an easy to understand way. As someone who manages a store with the main focus being customer service, I can recognize people who truly have the best interest of the customer at heart, and that is Cory. I highly reccomend Cory Dickerson as someone to work with. More

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Great service Great and very friendly and prompt service. This was my second visit for service and I have nothing to complain about . Everything was very well expla Great and very friendly and prompt service. This was my second visit for service and I have nothing to complain about . Everything was very well explained . More

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Love, love, love WR Toyota! Excellent service! I trust this dealership so much that even though I’m moving an hour away, I still plan to take my car there for maintenance and rep Excellent service! I trust this dealership so much that even though I’m moving an hour away, I still plan to take my car there for maintenance and repairs. Honest staff. Quiet lounge to work in when I wait. WiFi. Clean bathroom. I never mind waiting because I know I will be comfortable. Kimberli remembers me and takes good care of me and my car. :) More

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Love this place Very friendly staff and welcoming Kimberly was professional and helpful . Thank you for storing my winter tires, Such a great service love the quiet r Very friendly staff and welcoming Kimberly was professional and helpful . Thank you for storing my winter tires, Such a great service love the quiet room More

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Awesome service We have had such a great experience with White river Toyota and will do all service there! Such a great team in the service department!! We have had such a great experience with White river Toyota and will do all service there! Such a great team in the service department!! More

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Very happy We’ve had great experiences with White River Toyota from the sales to service. My husband loves his Tundra and I love the look and comfort of my Camr We’ve had great experiences with White River Toyota from the sales to service. My husband loves his Tundra and I love the look and comfort of my Camry. More

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Top notch service Great service on all occasions. They have serviced all three of the Prius’ I have owned and have never had any difficulties. They used to have popcor Great service on all occasions. They have serviced all three of the Prius’ I have owned and have never had any difficulties. They used to have popcorn which was delicious. They do offer coffee as well as a “quiet room” with very comfortable seating. Highly recommended. More

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